Temporary Training Operations Assistant

Beacon Hill; Lawrence (MA); On-site; USD 29,000 - 32,000; Part time

Job summary

Beacon Hill is seeking a Temporary Training Operations Assistant in Lawrence, MA to support the Learning & Development team with enrollment, attendance, scheduling, and on-site training coordination. This part-time contract role is on-site, Monday-Friday 9:00am-3:00pm, paying $21.73/hour.

The role involves preparing classrooms, managing communications, and assisting with LMS questions as needed. Previous admin or training operations experience is preferred.

Qualifications

• High school diploma or equivalent required.
• At least one year of administrative or training operations experience.
• Experience drafting and distributing professional communications.
• Strong writing and attention to detail required.

Responsibilities

• Greet employees, vendors, and visitors and direct learners.
• Prepare classrooms and materials for sessions.
• Check training spaces and equipment and report issues.
• Monitor inventories and replenish supplies.
• Place and track approved orders per procedures and budget.
• Coordinate logistics with vendors for printing and equipment.
• Assist with purchase requests and invoice routing.
• Monitor L&D inboxes and route inquiries.
• Draft and distribute class reminders and follow-up messages.
• Distribute internal training updates and communications.
• Process attendance records and course completion documentation.
• Provide basic LMS support and escalate issues.

Skills

Strong writing

Attention to detail

Administrative support

Drafting communications

Inbox management

Education

High school diploma or equivalent

Tools

LMS

Job description

Temporary Training Operations Assistant (A1474542SO) Lawrence, Massachusetts

Temporary Training Operations Assistant

Our client, a nonprofit health and human services organization, is seeking a Temporary Training Operations Assistant, to provide administrative, facilities and communications support to help the Learning & Development (L&D) team deliver training smoothly in Lawrence, MA. This is a part-time contract role. The Training Operations Assistant supports the Training Operations and Compliance Team with enrollment, attendance, and scheduling and is an on-site point of contact during training hours, prepares classrooms and materials, monitors supplies, and manages routine learner communications. The position is on-site in Lawrence, MA, Monday-Friday 9:00am-3:00pm, and pays $21.73/hour.

Job Responsibilities:

• Greet employees, vendors, and visitors; answer routine questions; and direct learners to the appropriate training rooms or resources.
• Prepare classrooms for scheduled sessions, including room setup, technology, printed materials, supplies, and refreshments as needed.
• Check training spaces and equipment for readiness and report issues that need attention.
• Monitor inventories and identify supplies or training materials that need replenishment.
• Place and track approved orders in accordance with departmental procedures and budget guidelines.
• Coordinate routine logistics with vendors for printing, materials, equipment, and other training needs.
• Assist with purchase requests, invoice routing, and inventory records.
• Monitor designated L&D inboxes, respond to routine inquiries, and route other requests to the appropriate team member.
• Draft and distribute class reminders, attendance instructions, announcements, surveys, and follow-up messages.
• Help format and distribute internal training updates and communications.
• Process attendance sheets, class sign-ins, and course completion documentation.
• Provide basic backup assistance with LMS account questions and learner instructions, escalating technical issues as appropriate.

Candidate Qualifications:

• High school diploma or equivalent required.
• At least one year of experience in administrative support, customer service, training operations, or internal communications.
• Experience drafting and distributing professional communications, such as email announcements, reminders, instructions, or newsletters, required.
• Experience managing a shared inbox and responding to routine employee questions preferred.
• Strong writing, proofreading, and attention to detail required.