Temporary Technical Operations Assistant

Bi-Worldwide; Edina (MN); Hybrid; USD 32,000 - 37,000; Part time

Job summary

BI WORLDWIDE in Minneapolis is seeking a Temporary Technical Operations Assistant to join the Technology Solutions Group. The role involves supporting day-to-day operations, data processing, and project-based tasks in a fast-paced environment.

The position offers a hybrid work arrangement (3 days in the office, 2 days remote) and requires strong analytical skills, attention to detail, and familiarity with software development processes. BA/BS preferred or equivalent experience.

Qualifications

• Analytical and problem-solving skills.
• Process oriented with strong attention to detail.
• Excellent verbal and written communication.
• Understanding of software development process.
• Experience with MS Office Tools.
• Organizational and time management skills.
• Comfortable working with large data sets.
• Ability to multi-task and adapt to changing priorities.
• BA/BS degree preferred or equivalent experience.

Responsibilities

• Complete ongoing operational tasks for projects, including processing, report generation, data verification and distribution, web site content updates, data-related activities such as data file loads and data troubleshooting.
• Ensure the timely receipt and processing of all customer data and downstream application updates.
• Proactively evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy.
• Complete documentation for new features/procedures.
• Communicate with team members and relevant stakeholders on program status, issues and changes.
• Monitor and respond to inquiries and escalations related to projects.
• Troubleshoot issues related to project and application functionality.

Skills

Analytical thinking

Attention to detail

Verbal and written communication

Multitasking

Time management

Adaptability

Understanding of software development

Education

BA/BS degree preferred

Tools

MS Office

Job description

Temporary Technical Operations Assistant

#1545

Job Description

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

We work a hybrid model (3 days in the office and 2 days work from home); this position is located in our Minneapolis Metro headquarters.

Our Technology Solutions Group is seeking interest for a Temporary Technical Operations Assistant.

Are you curious, proactive, and detail oriented? Do you thrive in fast-paced operations, love asking "why," and enjoy streamlining systems for greater efficiency? We're looking for candidates with hands-on experience in both operational and project-based tech environments to help drive efficiencies and support our day-to-day operations.

Responsibilities of this position will include:

• Complete the ongoing operational tasks for projects, including but not limited to: project processing, report generation, data verification and distribution, web site content updates, data-related activities such as data file loads and data troubleshooting.
• Ensure the timely receipt and processing of all customer data and downstream application updates.
• Proactively evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy.
• Complete documentation for new features/procedures.
• Communicate with team members and relevant stakeholders on program status, issues and changes.
• Monitor and respond to inquiries and escalations related to projects.
• Troubleshoot issues related to project and application functionality.

Ideal candidates will possess the following requirements:

• Analytical and problem-solving skills.
• Process oriented, with strong attention to detail.
• Excellent verbal and written communication skills.
• Understanding of software development process.
• Experience with MS Office Tools.
• Organization and time management skills.
• Comfortable working with and managing large data sets.
• Ability to multi-task and adapt to changing priorities and assignments.
• BA/BS degree preferred; or equivalent experience.

Hourly Rate: The pay range is $23.00 to $27.00. The final salary and offer will be determined by the applicant's background, experience, and skills.