Temporary Stylist

Chloé; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Volunteer days

Job summary

Chloé is seeking a stylist to welcome guests into the Chloe family, serving as a trusted advisor and reliable team player who thrives to provide the best experience.

You will deliver exceptional service, build long‑term client relationships, manage CRM targets, and collaborate across omnichannel channels to grow sales while upholding the brand’s luxurious standards.

Opening Fall 2026!

Qualifications

• Deliver exceptional customer service and develop long‑term relationships.
• Capture client data and notes of qualitative information.
• Understand portfolio of customers, including VVICs and VICs.

Responsibilities

• Direct reports and business areas to cover.
• Relationships: Clients/Co‑workers/Management/Vendors.
• Other tasks and duties as requested by manager.
• Consistently works to achieve given sales, KPIs and CRM targets.
• Implements personalized reach‑out campaigns and utilizes all client‑leling tools to complete CRM tasks.

Skills

Client relationships

CRM targets

Omnichannel sales

KPI targets

Sales growth

Job description

Role Overview

A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined.

• Essential duties (daily and occasional)
• Direct reports and business areas to cover
• Relationships: Clients/Co‑workers/Management/Vendors
• Other tasks and duties as requested by manager.

Client Relationship Owner

• Delivers exceptional customer service and takes pride in developing long‑term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach‑out campaigns and utilizes all client‑leling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows their portfolio of customers, and in particular, the VVICs and VICs they handle

Omnichannel Business Partner

• Has the ability to offer excellent customer service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPI targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities

Operations Excellence Supporter

• Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment
• Implements all guidelines related to store and BOH management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

Benefits

Richemont offers a generous compensation and benefits package for eligible employees. Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work‑life balance, our total rewards include paid time off, a maternity leave top‑up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Salary will be determined based on relevant skills and experience.

Opening Fall 2026!