Temporary Retail Lead - Customer Experience & Team Growth

lush; New Orleans (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

50% discount on products

Growth from within

Entrepreneurial store culture

Fun store atmosphere

Job summary

Lush North America’s New Orleans shop is seeking an Assistant Manager to lead daily operations, guest experiences, and sales on the shop floor. As ASM, you will partner with the Shop Manager to drive performance, coaching staff, and ensure brand standards. You will champion Lush values—ethical buying, vegan products, and community engagement—while managing schedules, training, and stock. This role offers growth opportunities within a brand that promotes from within.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours including holidays, evenings and weekends

Responsibilities

• Assist with achieving daily sales goals and deliver a welcoming, inclusive customer experience.
• Support brand values and articulate ethics of Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, etc.
• Increase product knowledge and make informed recommendations.
• Demonstrate business acumen to impact budgets and reports on the shop floor.
• Lead fearlessly and grow talent within the team.

Skills

Leadership

Customer Service

Communication

Sales

Retail Experience

Skincare Knowledge

Job description

Lush North America’s New Orleans shop is seeking an Assistant Manager to lead daily operations, guest experiences, and sales on the shop floor. As ASM, you will partner with the Shop Manager to drive performance, coaching staff, and ensure brand standards. You will champion Lush values—ethical buying, vegan products, and community engagement—while managing schedules, training, and stock. This role offers growth opportunities within a brand that promotes from within.