Temporary Programs & Admin Support Specialist

City of Kirkland; Kirkland (WA); On-site; USD 40,000 - 48,000; Full time

Job summary

The City of Kirkland is seeking a Program Assistant to support Parks and Community Services with front-office operations, class registrations, payments, and program logistics. This entry-level position works under close supervision and provides essential admin support for multiple software tools such as Munis, TRIM, and Lucity.

Responsibilities include customer service, data entry, scheduling, event support, and assisting the Program Coordinator with classes and community events.

Qualifications

• High School Diploma or GED required with relevant experience.
• 2 years of customer service experience and 1 year of administrative support in recreation, environmental, social, leisure, or education services.
• At least 6 months of experience working with volunteers, youth, or older adults.
• Experience with registration software and basic office procedures preferred.

Responsibilities

• Staff front office and provide customer service to participants, staff, and the public.
• Perform class registrations, process payments, manage wait lists, and handle transfers and scholarships.
• Coordinate facility rentals, deposits, refunds, scheduling, and rental staff.
• Assist with data collection, reporting, recordkeeping, and program evaluation.
• Provide admin support for Munis, TRIM, AdobeSign, Lucity; process contracts and agreements.

Skills

Customer service

Data entry

Scheduling

Payments processing

Office support

Education

High School Diploma or GED

Tools

Munis

TRIM

AdobeSign

Lucity

Job description

The City of Kirkland is seeking a Program Assistant to support Parks and Community Services with front-office operations, class registrations, payments, and program logistics. This entry-level position works under close supervision and provides essential admin support for multiple software tools such as Munis, TRIM, and Lucity.

Responsibilities include customer service, data entry, scheduling, event support, and assisting the Program Coordinator with classes and community events.