Temp Programs Assistant - Front Desk & Admin Support

City of Kirkland, WA

Kirkland (WA)

On-site

USD 71,000 - 84,000

Full time

4 days ago

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Job summary

City of Kirkland is seeking a Program Assistant for the Parks & Community Services division to provide essential administrative support, customer service, data entry, scheduling, and payment processing for classes, programs and events. This is a temporary role with an anticipated end date of February 28, 2027, working under supervision to aid program coordination.

Responsibilities include registration, payments processing, facility rentals, data reporting, contract support for

Qualifications

High School diploma or GED.
2 years customer service experience.
1 year administrative support in recreation, environmental, social, leisure, or education services.
6 months experience with volunteers.

Responsibilities

Staff front office and provide customer service to participants, staff, and the public.
Perform registration procedures: enroll in classes, receipts, wait lists, transfers, scholarships, daily totals.
Process payments: cash, checks, and credit cards; reconcile daily receipts.
Oversee facility rentals: payments, deposits, refunds, scheduling, and staff supervision.
Support data collection, reporting, recordkeeping, and expense/revenue tracking.
Admin support for Munis, TRIM, AdobeSign, Lucity; create and process contracts.
Coordinate training and scheduling of staff, volunteers, and interns; backup staffing as needed.
Public engagement, program publicity, and maintaining City webpages.
Inventory, purchase, and organization of program supplies and equipment.