Temporary Pension & Retirement Benefits Specialist

Gallagher; BLOOMINGTON (MN); On-site; Confidential; Full time

Benefits offered by this job

On-site role in Bloomington, MN

Comprehensive training provided

Job summary

Gallagher is seeking a Temporary Customer Service Representative to support employees with pension and retirement plans. This on-site role offers a stable schedule and the opportunity to guide participants through benefits with care and clarity.

Based in Bloomington, MN, the position emphasizes strong communication, accurate data entry, and the ability to learn multiple systems. You will join a supportive team and receive comprehensive training as you help customers before year-end.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong data entry and typing skills.
• Comfortable learning and navigating multiple technology platforms.
• Excellent communication and problem-solving abilities.
• Detail-oriented with a commitment to accuracy.

Responsibilities

• Answer inbound calls from participants regarding pension and retirement plans.
• Make outbound calls to support participant requests.
• Educate individuals on benefit options, plan details, and enrollment processes.
• Accurately document customer interactions in internal systems.
• Process enrollment forms and perform data entry.
• Prepare and distribute plan documents, forms, and other participant communications.
• Deliver professional, compassionate, and efficient customer service on every interaction.

Skills

Customer service

Data entry

Typing

Tech literacy

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Gallagher is seeking a Temporary Customer Service Representative to support employees with pension and retirement plans. This on-site role offers a stable schedule and the opportunity to guide participants through benefits with care and clarity.

Based in Bloomington, MN, the position emphasizes strong communication, accurate data entry, and the ability to learn multiple systems. You will join a supportive team and receive comprehensive training as you help customers before year-end.