Temp Pension Support Specialist – Onsite

Arthur J. Gallagher & Co. (AJG); BLOOMINGTON (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay $23/hour

Temporary through year-end

Fully onsite at Bloomington, MN

Comprehensive training provided

Job summary

Gallagher is seeking a Temporary Customer Service Representative in Bloomington, MN to guide employees through pension and retirement plans. You will handle inbound calls, support enrollment, and document interactions with care in a fast-paced, onsite setting.

This temporary role offers comprehensive training, a Monday–Friday schedule, and potential conversion to a Gallagher employee. Strong data entry and communication skills are essential.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of customer service experience.
• Strong data entry and typing skills.
• Comfortable learning and navigating multiple technology platforms.
• Excellent communication and problem-solving abilities.
• Detail-oriented with accuracy.

Responsibilities

• Answer inbound calls from participants regarding pension and retirement plans.
• Make outbound calls as needed to support participant requests.
• Educate individuals on benefit options, plan details, and enrollment processes.
• Accurately document customer interactions in internal systems.
• Process enrollment forms and perform data entry.
• Prepare and distribute plan documents, forms, and other participant communications.
• Deliver professional, compassionate, and efficient customer service on every interaction.

Skills

Data entry

Typing

Communication

Problem solving

Tech platforms

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Gallagher is seeking a Temporary Customer Service Representative in Bloomington, MN to guide employees through pension and retirement plans. You will handle inbound calls, support enrollment, and document interactions with care in a fast-paced, onsite setting.

This temporary role offers comprehensive training, a Monday–Friday schedule, and potential conversion to a Gallagher employee. Strong data entry and communication skills are essential.