Part-Time Sales Associate

US04 Richemont North America, Inc.; Cabazon (CA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Montblanc in Cabazon is seeking a Part-Time Sales Associate to help achieve sales goals, develop a loyal clientele, and deliver outstanding customer service on the shop floor.

In this role you will maintain product knowledge across Montblanc collections, contribute to a premium in-store experience, and perform basic pen repairs and after-sales support as needed. Bilingual English/Mandarin is preferred, and standing most of the day is required.

Qualifications

• Experience in retail sales, especially luxury or jewelry is preferred.
• Strong focus on customer service and priority management.
• Ability to build trust and long-term relationships with clients.
• Excellent interpersonal and written communication; proficient with computers.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information and build boutique relationships.
• Maintain strong product knowledge across Montblanc collections.
• Provide outstanding customer service.
• Develop knowledge of simple pen repair and after-sales service techniques.
• Maintain the store's aesthetic quality.

Skills

Retail sales experience

Customer service

Relationship-building

Interpersonal communication

Attention to detail

Bilingual English/Mandarin

Job description

Company Overview

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Part‑Time Sales Associate Montblanc | Cabazon

Reports to: Boutique Manager

Role Overview

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

Responsibilities (or Mission)

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Bilingual English/Mandarin preferred.

Physical Requirements

• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Benefits and Compensation

Richemont offers a generous compensation and benefits package for eligible employees. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future!

Salary

Expected Hourly Range: $22 - $26 Salary will be determined based on relevant skills and experience.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.