Temporary Operations Assistant

Florida International University; Miami (FL); On-site; USD 22,000 - 23,000; Full time

Job summary

Florida International University in Miami is seeking a temporary support professional for Business Services. The role involves routine checks, coordinating with vendors, and assisting with KPI data, reports, and maintenance tasks.

The position offers varied scheduling and pays $16–$17 per hour. It may lead to future opportunities within FIU Careers and is conducted under FIU’s compliance and pay transparency guidelines.

Qualifications

• High School Diploma or GED and 2 years of experience; OR an equivalent combination of relevant education and/or experience.

Responsibilities

• Carry out routine checks at Business Services locations and record information on customer satisfaction, delivery performance, cleanliness, and service quality.
• Collect information and prepare updates regarding contract requirements and internal controls. Assist with reports and research activities as needed
• Communicate with vendors and service providers to exchange information, relay updates, and support daily coordination.
• Conduct and ensure health department inspections are conducted and completed timely and follow up tasks related to inspection findings are resolved.
• Assist with gathering, updating, and organizing KPI and dining agreement information, including tracking metrics and preparing materials for presentations.
• Assist in administrative processing and execution of maintenance work orders and minor projects
• Observe service operations and report potential risks, issues, or opportunities for improving customer service or efficiency.
• Participate in routine interactions with onsite vendors to help maintain positive working relationships and support customer value.
• Help promote rental spaces by coordinating with marketing/communications and FIU Central Reservations and completing related administrative tasks.
• Work with the Marketing team to gather vendor marketing materials, help integrate them into OBS initiatives, and review basic promotional results.
• Maintain inventory database and assist in developing process for efficiencies
• Assist the Dining program with Food Truck scheduling, events and activations
• Carry out other job related tasks as directed that support Business Services operations.

Skills

Excellent communication

Education

High School Diploma or GED

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

• Carry out routine checks at Business Services locations and record information on customer satisfaction, delivery performance, cleanliness, and service quality.
• Collect information and prepare updates regarding contract requirements and internal controls. Assist with reports and research activities as needed
• Communicate with vendors and service providers to exchange information, relay updates, and support daily coordination.
• Conduct and ensure health department inspections are conducted and completed timely and follow up tasks related to inspection findings are resolved.
• Assist with gathering, updating, and organizing KPI and dining agreement information, including tracking metrics and preparing materials for presentations.
• Assist in administrative processing and execution of maintenance work orders and minor projects
• Observe service operations and report potential risks, issues, or opportunities for improving customer service or efficiency.
• Participate in routine interactions with onsite vendors to help maintain positive working relationships and support customer value.
• Help promote rental spaces by coordinating with marketing/communications and FIU Central Reservations and completing related administrative tasks.
• Work with the Marketing team to gather vendor marketing materials, help integrate them into OBS initiatives, and review basic promotional results.
• Maintain inventory database and assist in developing process for efficiencies
• Assist the Dining program with Food Truck scheduling, events and activations
• Carry out other job related tasks as directed that support Business Services operations.

Minimum Qualifications

High School Diploma or GED and 2 years of experience; OR an equivalent combination of relevant education and/or experience.

Job Category

Temporary

Temporary Disclosure

As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement).

Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits. As a temporary employee, you are also eligible to enroll in supplemental plans (e.g. dental, vision,) which requires full payment on your part.

Upon completing an assignment, employees may apply for a position on FIU Careers.

Work Schedule

Varies

1 Year

Advertised Salary

$16 - $17 per hour

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiant Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.

Desired Qualifications

Excellent communication, writing and speaking skills Proficient in Microsoft Suite