Temporary Office/Clerical

University System of Georgia; Augusta (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Augusta University is seeking a Temporary Admissions Operations Assistant to process applications, manage admissions documents, and support decisioning and transcript evaluation. This role includes data entry across university systems and responsive communication with students and internal stakeholders.

The position emphasizes patient-centered service, attention to detail, and the ability to learn Banner, Slate, and other systems as needed.

Qualifications

• High School diploma or GED with one year of admin or customer service experience.
• Preference given to experience with Banner SIS, Slate CRM or reporting systems.
• Strong MS Office knowledge and ability to learn new platforms.

Responsibilities

• Process applications for all incoming students from multiple systems.
• Perform data entry and maintain student information in university systems.
• Assist in transcript evaluation and admissions decisioning.
• Communicate decisions and documentation requests to students and staff.
• Support Admissions operations and related tasks as assigned.

Skills

Communication skills

Microsoft Office

Education

High School diploma / GED

Tools

Banner SIS

Slate CRM

Reporting systems

Job description

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Job Summary

The Temporary Admissions Operations Assistant processes applications for admission, manages admissions documents, and provides general data entry. Additionally, they provide support for decisioning, tuition classification, verification of lawful presence, transfer credit review, transcript evaluation, etc.

Responsibilities

The duties include, but are not limited to:

COMPLIANCE WITH PATIENT/FAMILY-CENTERED CARE STANDARDS:

Demonstrate dignity and respect for patients and families, including their knowledge, values, beliefs, and cultural background in planning and delivering care.

Provide information sharing to ensure patients and families receive timely, complete, and accurate information to support participation in care and decision-making.

Encourage patient and family participation in care and decision-making at the level they choose.

Promote collaboration with patients and families in policy and program development, implementation, and evaluation of health care facility design, professional education, and delivery of care.

COMPLIANCE WITH CUSTOMER SERVICE STANDARDS:

Comply with established customer service standards.

ADMISSIONS PROCESSING:

Process applications for all incoming students from multiple systems.

Complete data entry and update or maintain student information in appropriate university systems.

Assist in the evaluation of transcripts and decision-making for all undergraduate populations.

CUSTOMER SERVICE & COMMUNICATION:

Provide student-centered service while addressing inquiries and resolving complex issues.

Communicate decisions, requests for documentation, and process updates to students and internal stakeholders.

OTHER DUTIES:

Contribute to the overall success of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the immediate supervisor.

Required Qualifications

High School diploma, GED or equivalent from a recognized State or Federal accrediting organization with one year of administrative or customer service experience.

Preferred Qualifications

Preference given to individuals with experience in Banner SIS, Slate CRM, reporting systems, transfer articulation or admission processing experience.

Knowledge, Skills, & Abilities

KNOWLEDGE
Knowledge of Microsoft Office environments.
SKILLS
Strong written and verbal communication skills.

ABILITIES
Willingness to learn Slate, Banner, and other third party required sites and systems.
Demonstrated ability to work with a wide range of people and commitment to distinction.
Demonstrated ability to efficiently and effectively solve problems and recognize patterns of data discrepancies independently.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Job Assignment: 11/9/26-2/5/27

Pay Band: B2

Salary: $17.00/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full‑time benefits-eligible employees and some of our half‑time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full‑time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.