Director of Career Services

University System of Georgia; Georgia; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid holidays

Job summary

Augusta University seeks a Director of Career Services to provide strategic and operational leadership for career education, coaching, employer relations, and experiential learning for students and alumni across campuses.

The role supervises staff, manages budgets, cultivates partnerships with employers and community organizations, and uses data to improve programs and outcomes, supporting university-wide career readiness initiatives.

Qualifications

• Master's degree in higher education administration or related field.
• Five years of professional experience in career services, employer relations, or workforce development.
• Three years of leadership and supervision of staff.

Responsibilities

• Provide strategic leadership for Career Services programs and cross-campus initiatives.
• Develop long-range plans, priorities, goals, and assessment strategies.
• Lead employer engagement and internships, co-op, and full-time opportunities.
• Oversee data analytics, dashboards, and reporting for outcomes.
• Supervise staff, manage budgets, and ensure service quality.

Skills

Leadership

Career development

Employer relations

Assessment

Data analytics

Education

Master's degree in higher education administration

Job description

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

Augusta University Career Services provides comprehensive and personalized career guidance for students through: career and major exploration, job search preparation, employment support (part and full-time, internships, and more), and professional development programming (workshops, career fairs, networking and more). By aligning career preparation with academic planning, we empower students with strategies for long-term career success.

Job Summary

The Director of Career Services provides strategic and operational leadership for Augusta University Career Services and university-wide initiatives that advance career readiness, career-connected learning, workforce preparation, and post-graduation success. Reporting to the Associate Vice President, the Director leads comprehensive career education, coaching, employer relations, experiential learning support, recruitment programs, technology-enabled services, and career outcomes assessment for undergraduate, graduate, and professional students and alumni. The Director develops and implements approved strategic priorities; supervises and develops staff; manages assigned budgets, technology, and operations; cultivates employer, alumni, faculty, and community partnerships; and uses student engagement, labor-market, employer, and graduate outcomes data to improve programs and inform institutional planning. The Director advances a campus-wide culture in which career readiness and career-connected learning are shared responsibilities across academic and administrative units and ensures broad, accessible participation in services and opportunities.

Responsibilities

The duties include, but are not limited to:

STRATEGIC LEADERSHIP, STUDENT SUCCESS, & CAREER ECOSYSTEM DEVELOPMENT:

Provide strategic leadership for Career Services programs and cross-campus initiatives that advance student success, career readiness, workforce preparation, and post-graduation outcomes.

Develop recommendations and implement approved long-range plans, annual priorities, measurable goals, and assessment strategies for Career Services.

Lead Career Services contributions to institutional efforts that integrate career readiness throughout the student lifecycle.

Connect academic learning with professional competencies, applied experiences, employment, graduate education, and lifelong career management.

Provide university leaders with analysis and recommendations regarding workforce trends, student career outcomes, employer expectations, service delivery, and resource needs.

Represent Career Services and Augusta University, within delegated authority, in professional associations, workforce partnerships, and external stakeholder groups.

CAREER READINESS, STUDENT DEVELOPMENT, & PROGRAM INNOVATION:

Lead comprehensive career development programs supporting career exploration, professional identity development, career decision-making, internships, job preparation, graduate school planning, networking, interviewing, and lifelong career management.

Oversee career coaching, assessments, workshops, classroom presentations, career fairs, and co-curricular programs.

Collaborate with colleges, academic departments, faculty, advising, student support units, and student engagement programs.

Integrate career readiness competencies and workforce preparation into curricular and co-curricular experiences.

Use technology and scalable service models to expand awareness, access, engagement, and service utilization.

Develop targeted strategies to reduce barriers for students who may have limited access to professional networks or career-connected experiences.

EMPLOYER RELATIONS, INDUSTRY ENGAGEMENT, & CAREER-CONNECTED LEARNING:

Develop and implement comprehensive employer engagement strategies that expand internships, cooperative education, project-based learning, mentorship, networking, on-campus student employment, and full-time employment opportunities.

Cultivate and sustain relationships with corporations, healthcare organizations, government agencies, nonprofit organizations, schools, entrepreneurial ventures, and community partners.

Oversee employer-facing programs, including career fairs, recruitment events, employer information sessions, on-campus recruiting, networking programs, and partnership stewardship.

Partner with Academic Deans and Chairs to develop employer relationship plans and strategies.

Partner with Alumni Engagement and University Advancement to leverage alumni expertise and networks for mentoring, career exploration, recruitment, and professional connection.

Position Augusta University as a preferred recruiting destination and responsive talent-development partner.

ASSESSMENT, DATA ANALYTICS, & INSTITUTIONAL EFFECTIVENESS:

Develop and implement an assessment framework for student learning, program effectiveness, participation, employer engagement, experiential learning, and post-graduation outcomes.

Lead administration, analysis, and timely reporting of the First Destination Survey and other required career outcomes reporting.

Analyze student engagement, internship employment, graduate education, employer, and labor-market data to identify opportunities, participation gaps, and areas for continuous improvement.

Develop dashboards, reports, and presentations for university leadership, administration, and external stakeholders.

Promote evidence-based decision-making and accountability.

PERSONNEL, FISCAL, TECHNOLOGY, & OPERATIONAL LEADERSHIP:

Recruit, supervise, coach, develop, and evaluate Career Services staff.

Establish clear roles, service standards, goals, accountability measures, and professional development plans.

Administer assigned budgets and steward personnel, technology, facilities, contracts, sponsorships, grants, and other resources.

Oversee Career Services operations, records, technology platforms, communications, facilities, risk management, and service quality.

Develop and maintain operational procedures.

Monitor compliance with university policies and applicable federal and state requirements.

Consult appropriate university offices when interpretation or approval is needed.

Identify external funding, sponsorship, partnership, and grant opportunities that support innovation and strategic initiatives.

OTHER DUTIES AS ASSIGNED:

Perform other duties consistent with the position classification and as assigned.

Required Qualifications

A Master's degree from an Accredited College or University in higher education administration, student affairs, counseling, career development, business administration, human resources, education, organizational leadership, public administration, or a related field.

Five years of progressively responsible professional experience in career services, employer relations, workforce development, higher education administration, advising or counseling, human resources, experiential learning, or a closely related field. Experience must include at least three years of leadership and direct supervision of professional or administrative staff, as well as responsibility for program planning, assessment, operations, or budget/resource management.

Preferred Qualifications

Demonstrated success securing grants, sponsorships, external funding, or strategic partnerships.
Knowledge of the workforce context relevant to Augusta University, including healthcare, education, government, cybersecurity, business, research, and other regional or statewide talent needs.
Relevant professional certification or active engagement in career services, student affairs, human resources, workforce development, or experiential learning associations.

Experience leading a comprehensive college or university career services operation or similarly complex career and workforce development function.
Experience developing employer partnerships and expanding internships, cooperative education, project-based learning, mentorship, student employment, or full-time recruiting opportunities.
Experience integrating career readiness competencies into curricular and co-curricular programs in partnership with faculty and campus units.
Experience administering graduation surveys or comparable graduate outcomes assessment and presenting findings to institutional leaders and external stakeholders.
Experience using career services technology, customer relationship management tools, labor-market analytics, survey platforms, dashboards, and data visualization to improve services and outcomes.
Experience leading organizational change, service redesign, technology implementation, or the launch and scaling of new programs.

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of current practices in career development, career readiness, student development, employer relations, experiential and career-connected learning, workforce development, and post-graduation outcomes assessment.

SKILLS

Strong program design, project management, budget administration, resource allocation, and operational improvement skills.

Strong analytical skills, including the ability to interpret labor-market information, participation data, student learning evidence, employer

feedback, and first-destination outcomes.

Excellent written, oral, facilitation, presentation, negotiation, and interpersonal communication skills.

ABILITIES

Ability to translate institutional priorities into strategic and operational plans with measurable goals, timelines, owners, and outcomes.

Ability to lead, supervise, coach, and develop professional and administrative staff; manage change; address conflict; and support accountable, collaborative teams.

Ability to develop productive partnerships with students, alumni, faculty, staff, senior leaders, employers, alumni, workforce organizations, and community partners.

Ability to exercise sound judgment, maintain confidentiality, manage sensitive matters, and work effectively within established reporting and approval structures.

Ability to use Microsoft 365, Handshake, career management and recruitment platforms, customer relationship or case-management systems, survey tools, reporting dashboards, databases, spreadsheets, web-based resources, and virtual service technologies.

Ability to design accessible services and address barriers to participation in accordance with applicable university policies and non-discrimination requirements.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Pay Band: B14

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.