Temporary Office/Clerical

Augusta University; Augusta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Holidays

Tuition Assistance

Job summary

Augusta University in Augusta, GA is seeking a Temporary Admissions Operations Assistant to process applications for admission, manage admissions documents, and support decisioning processes. This role requires handling data entry and maintaining student records across university systems.

Successful candidates will have a high school diploma, strong communication skills, and experience with administrative tasks or customer service.

Qualifications

• High School diploma, GED or equivalent from a recognized State or Federal accrediting organization with one year of administrative or customer service experience.

Responsibilities

• Process applications for all incoming students from multiple systems.
• Complete data entry and update or maintain student information in appropriate university systems.
• Assist in the evaluation of transcripts and decision-making for all undergraduate populations.
• Provide student-centered service while addressing inquiries and resolving complex issues.
• Communicate decisions, requests for documentation, and process updates to students and internal stakeholders.
• Contribute to the overall success of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the immediate supervisor.

Skills

Written communication

Verbal communication

Customer service

Education

High School diploma or GED

Tools

Banner SIS

Slate CRM

Microsoft Office

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Temporary Admissions Operations Assistant processes applications for admission, manages admissions documents, and provides general data entry. Additionally, they provide support for decisioning, tuition classification, verification of lawful presence, transfer credit review, transcript evaluation, etc.

Responsibilities

The duties include, but are not limited to:

COMPLIANCE WITH PATIENT/FAMILY-CENTERED CARE STANDARDS:

• Demonstrate dignity and respect for patients and families, including their knowledge, values, beliefs, and cultural background in planning and delivering care.
• Provide information sharing to ensure patients and families receive timely, complete, and accurate information to support participation in care and decision-making.
• Encourage patient and family participation in care and decision-making at the level they choose.
• Promote collaboration with patients and families in policy and program development, implementation, and evaluation of health care facility design, professional education, and delivery of care.

COMPLIANCE WITH CUSTOMER SERVICE STANDARDS:

• Comply with established customer service standards.

ADMISSIONS PROCESSING:

• Process applications for all incoming students from multiple systems.
• Complete data entry and update or maintain student information in appropriate university systems.
• Assist in the evaluation of transcripts and decision-making for all undergraduate populations.

CUSTOMER SERVICE & COMMUNICATION:

• Provide student-centered service while addressing inquiries and resolving complex issues.
• Communicate decisions, requests for documentation, and process updates to students and internal stakeholders.

OTHER DUTIES:

• Contribute to the overall success of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the immediate supervisor.

Required Qualifications

High School diploma, GED or equivalent from a recognized State or Federal accrediting organization with one year of administrative or customer service experience.

Preferred Qualifications

Preference given to individuals with experience in Banner SIS, Slate CRM, reporting systems, transfer articulation or admission processing experience.

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of Microsoft Office environments.

Skills

Strong written and verbal communication skills.

Abilities

• Willingness to learn Slate, Banner, and other third party required sites and systems.
• Demonstrated ability to work with a wide range of people and commitment to distinction.
• Demonstrated ability to efficiently and effectively solve problems and recognize patterns of data discrepancies independently.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Job Assignment: 11/9/26-2/5/27

Pay Band: B2

Salary: $17.00/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.