Temporary Member Experience Specialist

Visions Federal Credit Union; Town of Ithaca (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Visions Federal Credit Union is seeking a Temporary Member Service Representative to join our Elmira, NY branch team. This on-site role involves handling routine transactions with a focus on accuracy, confidentiality, and member care. The position runs through December/January with weekends rotating.

Pay is $17.30 per hour, and the role is full-time and on-site at our Ithaca branch, with coverage at Spencer & Cortland as needed. This is not sponsorship for employment authoirzation at this time.

Qualifications

• High school diploma or equivalent experience.
• Experience in teller, cash handling, or customer/member service is a plus.
• Proficient with Microsoft Office and standard office equipment.

Responsibilities

• Deliver friendly, professional service while assisting members with routine transactions and account-related needs.
• Process transactions accurately and efficiently while maintaining confidentiality and following established procedures.
• Create a welcoming, member-centered experience reflecting Visions’ commitment to service.
• Communicate clearly, answer questions, and connect members with appropriate resources.
• Balance service, accuracy, and efficiency in a fast-paced branch.

Skills

Cash handling

Customer service

Member service

Microsoft Office

Communication

Attention to detail

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Visions Federal Credit Union is seeking a Temporary Member Service Representative to join our Elmira, NY branch team. This on-site role involves handling routine transactions with a focus on accuracy, confidentiality, and member care. The position runs through December/January with weekends rotating.

Pay is $17.30 per hour, and the role is full-time and on-site at our Ithaca branch, with coverage at Spencer & Cortland as needed. This is not sponsorship for employment authoirzation at this time.