Temporary Loan Servicing Specialist (Mon–Fri)

Ngfcu; Gardena (CA); Sur place; USD 33 000 - 37 000; Plein temps

Résumé du poste

Northrop Grumman Federal Credit Union in Gardena, CA seeks a temporary Loan Servicing Representative to support the servicing and lending departments. You will process large volumes of loan-related transactions and maintain compliance with policies.

Requirements include a high school diploma and 2 years in a financial institution with consumer/real estate loan servicing experience. Proficiency with a 10-key keypad and MS Windows is expected.

Qualifications

• High school graduate or equivalent.
• Two years experience in a financial institution, with an emphasis on consumer loan and real estate loan servicing.
• Basic reading, writing, arithmetic, and communication abilities.
• Basic knowledge of loan collection documentation and associated regulations.
• Basic knowledge of practices and procedures within area of concentration.
• Must be proficient at using a 10-key keypad.
• Must have a working knowledge of Microsoft Windows.

Responsabilités

• Assist members with daily telephone, email and fax inquiries.
• Provide courteous, prompt and exceptional service for all members and/or vendor inquiries.
• Assist with general loan servicing department duties, as assigned.
• Obtain a comprehensive knowledge of all products and services.
• Respond to member inquiries regarding products, services, transaction and account maintenance.
• Handles both routine and non-routine consumer and real estate loan account adjustments and corrections.

Connaissances

Customer service

Data entry (10-key)

Microsoft Windows

Financial institution experience

Formation

High school diploma or equivalent

Outils

10-key keypad

Microsoft Windows

Description du poste

Northrop Grumman Federal Credit Union in Gardena, CA seeks a temporary Loan Servicing Representative to support the servicing and lending departments. You will process large volumes of loan-related transactions and maintain compliance with policies.

Requirements include a high school diploma and 2 years in a financial institution with consumer/real estate loan servicing experience. Proficiency with a 10-key keypad and MS Windows is expected.