Loan Operations Pro: Processing, Docs & Servicing

Zionsbancorp; Lancaster (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance —

Life and Disability Insurance

Health Savings (HSA) and FSA

Paid Training and PTO and 11 Holidays

401(k) with match and Profit Sharing

Mental health benefits and therapy

Tuition Reimbursement

Employee banking product perks

Job summary

California Bank & Trust in Lancaster, CA is seeking a dedicated Loan Specialist to manage end-to-end loan processing, documentation, and servicing with high accuracy. You will handle client inquiries, ensure regulatory compliance, and support disbursements and payoff activities.

The role requires a minimum high school diploma and prior banking experience, with a focus on precision, customer service, and teamwork. This position is based in Lancaster and offers 40 hours per week.

Qualifications

• Requires High School diploma or equivalent and some previous banking or loan processing, documentation, servicing or other directly related experience.
• Basic knowledge of lending processes, principles, documentation, exceptions, collateral review, payments and loan systems.
• Knowledge of general banking process and procedures helpful.
• Good interpersonal and communication skills, both verbal and written.
• Must have good organizational and customer service skills.
• Must be accurate, possess numeric and verbal aptitudes.
• Good research and audit skills.
• Ability to work in a fast pace environment, complete processes and meet deadlines.
• Working knowledge of personal computers and various word processing, spreadsheets or related software.

Responsibilities

• Provides administrative and/or operational support within one or more of the following loan areas; processing, presentations, servicing, documentation, notes, etc.
• May assist with closing and disbursements on a limited basis.
• May clear identified loan exceptions.
• Maintains files, documents, notes, etc. as needed.
• Responsible for verifying completeness of files with all necessary documents and signatures required.
• Researches and resolves lending inquiries and issues.
• Work with lenders in resolving discrepancies in various documentation.
• Ensures all applicable laws, regulations and bank policies and procedures are followed.
• May prepare and/or track disbursements, loan documents, reports, obtain credit and/or financial information.
• May perform review of loan and collateral documents and loan packages to ensure the bank’s security interest and adherence to established policies and procedures.
• May update the loan system with pertinent collateral and collateral exception information; tracks and clears exceptions as required.
• Processes payments, researches and processes rejected payments.
• May calculate pre-payment penalties and coordinates settle escrow funds when a loan is paid off.
• Responsible for conducting a complete and accurate payoff transaction.
• Answer questions and follow up with clients.
• Produce reports as required.
• Other duties as assigned.

Skills

Lending processes

General banking knowledge

Interpersonal skills

Verbal and written communication

Organizational skills

Customer service

Numeric and verbal aptitude

Research and audit skills

Ability to work in fast-paced env

PCs & MS Office basics

Education

High School diploma or equivalent

Job description

California Bank & Trust in Lancaster, CA is seeking a dedicated Loan Specialist to manage end-to-end loan processing, documentation, and servicing with high accuracy. You will handle client inquiries, ensure regulatory compliance, and support disbursements and payoff activities.

The role requires a minimum high school diploma and prior banking experience, with a focus on precision, customer service, and teamwork. This position is based in Lancaster and offers 40 hours per week.