Temporary IT Support & Hardware Setup Pro

FUN.com; Kentucky; On-site; USD 21,000 - 34,000; Full time

Job summary

FUN.com in Kentucky is seeking a Temporary Technical Support Specialist to monitor the computer support help desk, triage tickets, and resolve basic to moderate issues. You’ll elevate more advanced problems to the next level of support and help set up hardware for new hires or replacements.

This role is not a call center or programming job. It emphasizes teamwork and the ability to work independently, with a strong desire to learn and investigate problems.

Qualifications

• 2+ years of relevant technical experience.
• Knowledge of Windows10 and Microsoft Office.
• Ability to troubleshoot and resolve basic IT issues.
• Willingness to learn and investigate problems.

Responsibilities

• Set up and configure hardware for new hires or replacements.
• Monitor and maintain IT hardware inventory.
• Create and disable user accounts.
• Escalate advanced tickets to higher level of support.

Skills

Teamwork

Independent work

Willingness to learn

Problem solving

Job description

FUN.com in Kentucky is seeking a Temporary Technical Support Specialist to monitor the computer support help desk, triage tickets, and resolve basic to moderate issues. You’ll elevate more advanced problems to the next level of support and help set up hardware for new hires or replacements.

This role is not a call center or programming job. It emphasizes teamwork and the ability to work independently, with a strong desire to learn and investigate problems.