Temporary Housing Solutions Specialist

CRS Temporary Housing, Inc.; Phoenix (AZ); Hybrid; USD 50,000 - 105,000; Full time

Job summary

CRS is seeking a Residence Specialist in Phoenix to apply a consultative sales approach, helping policyholders find temporary homes during claims. You will coordinate with insurance adjusters, landlords, and property managers to secure suitable properties for quick move-in and handle multiple claims with strong time management.

Role offers a base salary of $50,000/year plus uncapped commissions; average total compensation ranges from $95,000 to $105,000 annually.

Qualifications

• Two plus years of relatable sales experience (consultative sales).
• High level of ability multi-tasking and meeting tight deadlines.
• Strong empathy and compassion to help policyholders during high-stress situations.
• Experience using CRMs and Microsoft Office Suite.

Responsibilities

• Utilize a consultative sales approach to navigate discovery questions, overcome objections and close agreements with policyholders.
• Use phone, email and text to communicate with policyholders, landlords and claims adjusters in a professional, clear, accurate manner in a timely fashion.
• Use various tools to research all possible properties available to the policyholder efficiently to facilitate quick move-in.
• Base property search according to guidelines set by the claims adjuster and policyholder (active listening and attention to detail).
• Use negotiation and sales skills to get landlords to agree to favorable terms for both the claims adjuster and policyholder.
• Communicate benefits of selected property to the policyholder with the goal of stress-free, speedy move-in.
• Verify and complete short-term lease agreement and get claims adjuster approval.
• Record accurate, concise and professional notes in our CRM (Salesforce).
• Be able to compile, share, and explain performance reports to leadership.

Skills

Consultative sales

CRM experience

Multi-tasking

Communication

Empathy

Time management

Education

High school diploma or GED

Bachelor's degree or business/sales coursework

Tools

Salesforce CRM

Microsoft Office

Job description

CRS is seeking a Residence Specialist in Phoenix to apply a consultative sales approach, helping policyholders find temporary homes during claims. You will coordinate with insurance adjusters, landlords, and property managers to secure suitable properties for quick move-in and handle multiple claims with strong time management.

Role offers a base salary of $50,000/year plus uncapped commissions; average total compensation ranges from $95,000 to $105,000 annually.