Temporary Guest Experience Specialist

Spencer's; Egg Harbor Township (NJ); On-site; USD 21,025 - 29,945; Full time

Job summary

Spencer's is seeking a Guest Services Temporary Associate in Egg Harbor Township, NJ. The role involves communicating through phone, email, and live chat with guests and internal partners, providing timely responses to inquiries, and documenting information in order management systems.

Qualifications include a high school diploma or GED, proficiency in Microsoft Suite, and excellent organizational and communication skills. The pay rate is $18.50 per hour.

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.

Responsibilities

• Field a variety of incoming and/or outgoing calls.
• Respond to customer complaints and coordinate field input.
• Conduct research to resolve guest issues.
• Respond to inquiries on social and live chat platforms.
• Document information in order management systems.

Skills

Communication skills

Proficient in Microsoft Suite

Organizational skills

Time management skills

Education

High school diploma or GED

Job description

Spencer's is seeking a Guest Services Temporary Associate in Egg Harbor Township, NJ. The role involves communicating through phone, email, and live chat with guests and internal partners, providing timely responses to inquiries, and documenting information in order management systems.

Qualifications include a high school diploma or GED, proficiency in Microsoft Suite, and excellent organizational and communication skills. The pay rate is $18.50 per hour.