Guest Tech Support Specialist

Spencer's; Egg Harbor Township (NJ); On-site; USD 21,025 - 29,945; Part time

Job summary

Spencer's is looking for a Support Associate in Egg Harbor Township, NJ. The role involves receiving and documenting support requests, communicating with guests and team members, and troubleshooting various issues.

The ideal candidate must have a high school diploma or GED and experience with Microsoft Office. Excellent communication and organizational skills are essential. The position offers compensation starting at $18.50 per hour.

Qualifications

• High school diploma or GED required; one to three months of related experience and/or training.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.

Responsibilities

• Receive, log, and document support requests using established case management workflows.
• Communicate with guests and store associates to identify issues and determine resolution.
• Follow documented procedures to guide troubleshooting and determine next steps.

Job description

Spencer's is looking for a Support Associate in Egg Harbor Township, NJ. The role involves receiving and documenting support requests, communicating with guests and team members, and troubleshooting various issues.

The ideal candidate must have a high school diploma or GED and experience with Microsoft Office. Excellent communication and organizational skills are essential. The position offers compensation starting at $18.50 per hour.