Temporary Front Desk Associate

Horizon House; Seattle (WA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

403(b) retirement

Discounted Parking

Employee Assistance Program

Pet Insurance

Discounted meals

Free gym and pool access

Staff events

Job summary

Horizon House is seeking a Front Desk Associate to greet residents, staff, guests and vendors, and to provide exceptional customer service in a welcoming, secure environment.

The role requires a High School Diploma and 1 year of receptionist or related experience, with proficiency in Microsoft Office and strong communication skills. The position is temporary, with a Tue/Wed evening shift from 2:30pm to 11:00pm.

Qualifications

• High School Diploma or equivalent.
• 1 year of receptionist, customer service, hospitality or administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Strong verbal and written communication skills.
• Ability to stay composed and professional in all interactions, including emergencies.

Responsibilities

• Answer and direct incoming telephone calls and on-site visitors to the appropriate party or voicemail.
• Create and maintain a welcoming environment reflecting Horizon House's mission and values.
• Coordinate and collaborate with other departments to deliver services.
• Ensure HIPAA security/privacy compliance as per Horizon House policies.

Skills

Customer Service

Receptionist

Administrative support

Education

High School Diploma

Tools

Microsoft Office

Outlook

Teams

Job description

Available Schedule: 2:30pm to 11:00pm, Tuesday and Wednesday

This temporary position is anticipated to last between 2 - 8 weeks.

Horizon House is actively seeking a Front Desk Associate. This position serves as the first point of contact for residents, staff, guests, and vendors. This role is essential in fostering a welcoming and secure environment while delivering exceptional customer service.

What You’ll Do:

• Answer and direct incoming telephone calls and on-site visitors to the appropriate party or voicemail.
• Create and maintain an environment that translates the mission and values of Horizon Houseinto daily actions that maintain the well-being of all residents and guests.
• Coordinate and collaborate with other departments in the delivery of services.
• Ensure consistent action is taken by all employees, residents, vendors and visitors to comply with HIPAA security/privacy regulations per Horizon House policies and practices.

The ideal candidate will possess:

• High School Diploma, GED or equivalent.
• One (1) year of receptionist, customer service, hospitality or administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and comfort with web-based systems.
• Strong effective verbal and written communication skills.
• Ability to remain composed and professional in all interactions, including emergency situations.

Great Reasons to Join Horizon House!

• 403(b) retirement & company match
• Discounted Parking
• Employee Assistance Program (EAP) and Pet Insurance
• Discounted meals at on-site Restaurant and Bistro
• Free gym and pool access for employees
• Fun staff events and celebrations

Confidentiality Requirements:

Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area.

Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer.

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email [e-mail] . or call [phone] with the nature of your request.