Temporary Front Desk Associate

Horizon House (CCRC); Seattle (WA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

403(b) retirement & company match

Discounted Parking

Employee Assistance Program (EAP) and 

Pet Insurance

Discounted meals at on-site Restaurant

Free gym and pool access

Staff events

Job summary

Horizon House (CCRC) is seeking a Front Desk Associate to be the first point of contact for residents, staff, guests, and vendors. The role ensures a welcoming, secure environment and exceptional customer service, working a 2:30pm–11:00pm shift on Tuesdays and Wednesdays.

The ideal candidate has a high school diploma or GED, at least 1 year of related experience, and strong Microsoft Office skills with comfort using web-based systems. Excellent verbal and written communication are required.

Qualifications

• High School Diploma, GED or equivalent.
• 1 year of receptionist, customer service, hospitality or administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and comfort with web-based systems.
• Strong verbal and written communication skills.
• Ability to remain composed and professional in all interactions, including emergency situations.

Responsibilities

• Answer and direct incoming telephone calls and on-site visitors.
• Create and maintain a welcoming, mission-driven environment.
• Coordinate with other departments to deliver services.
• Ensure HIPAA privacy/security compliance by all staff, residents, vendors and visitors.

Skills

Receptionist experience

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Web-based systems

Job description

Available Schedule: 2:30pm to 11:00pm, Tuesday and Wednesday

This temporary position is anticipated to last between 2 - 8 weeks.

Horizon House is actively seeking a Front Desk Associate. This position serves as the first point of contact for residents, staff, guests, and vendors. This role is essential in fostering a welcoming and secure environment while delivering exceptional customer service.

What You'll Do:

• Answer and direct incoming telephone calls and on-site visitors to the appropriate party or voicemail.
• Create and maintain an environment that translates the mission and values of Horizon Houseinto daily actions that maintain the well-being of all residents and guests.
• Coordinate and collaborate with other departments in the delivery of services.
• Ensure consistent action is taken by all employees, residents, vendors and visitors to comply with HIPAA security/privacy regulations per Horizon House policies and practices.

The ideal candidate will possess:

• High School Diploma, GED or equivalent.
• One (1) year of receptionist, customer service, hospitality or administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and comfort with web-based systems.
• Strong effective verbal and written communication skills.
• Ability to remain composed and professional in all interactions, including emergency situations.

Great Reasons to Join Horizon House!

• 403(b) retirement & company match
• Discounted Parking
• Employee Assistance Program (EAP) and Pet Insurance
• Discounted meals at on-site Restaurant and Bistro
• Free gym and pool access for employees
• Fun staff events and celebrations

Confidentiality Requirements:

Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area. Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer.

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email [e-mail] . or call [phone] with the nature of your request.