Temporary First Party Collector

Altus Receivables Managment, Inc.; United States; Remote; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health, dental, vision

Life and disability insurance

401(k) with company matching

PTO 18 days

Paid holidays

Job summary

Altus Receivables is seeking Temporary First Party Collectors to support remote debt collection efforts for diverse clients. The role involves contacting debtors by phone, mail or email, assessing financial situations, and negotiating resolutions while ensuring compliance.

The position runs from November 9, 2026 through December 31, 2026, offers $12-15 per hour plus bonuses, and includes a benefits package with health, dental, vision, life and disability coverage, plus 401(k) matching.

Qualifications

• Experience in collections, sales, telemarketing, customer service or call center preferred.
• Proficiency with Microsoft Office and data entry.
• Strong written and verbal communication.
• Ability to de-escalate difficult conversations.
• Detail-oriented and dependable.

Responsibilities

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non-paying debtors
• Work closely with Client Support Representative to resolve disputes
• Maintain a positive attitude
• Remain respectful to debtors & peers
• Strong work ethics and integrity
• Prioritize time management
• Remain professional at all times
• Meet/exceed monthly phone, activity & fee quotas

Skills

Communication skills

Interpersonal skills

Time management

Attention to detail

Adaptability

De-escalation skills

Sales/customer service experience

Tools

Salesforce

Microsoft Office

Excel

Job description

Altus Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.

Altus Receivables is seeking Temporary First Party Collectors as we continue to grow our team! First Party Collectors collect payments or communicate/resolve issues from debtors. The collector will collaborate with clients, sales and peers on delinquent accounts. The primary role is to contact debtors by phone, mail or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.

This position is a Remote/Telecommute position

This position will begin November 9, 2026 - December 31, 2026

Job Responsibilities

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non-paying debtors
• Work closely with Client Support Representative to resolve disputes
• Maintain a positive attitude
• Remain respectful to debtors & peers
• Strong work ethics and integrity
• Prioritize time management
• Remain professional at all times
• Meet/exceed monthly phone, activity & fee quota’s

Job Requirements

• Collections, sales, telemarketing, customer service or call center experience preferred
• Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
• Critical Thinker
• Basic Math and Writing skills
• SalesForceexperience is a plus
• Strong attention to detail and goal-oriented
• Ability to de-escalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability

This position will begin November 9, 2026 - December 31, 2026

Compensation and Benefits

• $12-15per hour PLUS bonuses (DOE)
• Benefit package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
  We look forward to you joining our team!!
  

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.