Temporary Energy Worker

TVCCA - Thames Valley Council for Community Action, Inc.; Norwich (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

TVCCA in Norwich, CT seeks a dedicated specialist to assist families with CEAP energy assistance, completing intake and determining eligibility using TVCCA software, and to help clients compile documents for program qualification.

The role requires coordinating with utility providers in New London County to address winter heating costs and related social services, with bilingual candidates encouraged.

Qualifications

• Associates Degree plus one year related work experience, or High School Diploma/GED plus three years related work experience.
• Bi-lingual encouraged to apply.

Responsibilities

• Complete intake and eligibility for TVCCA’s Energy Assistance Program, Eversource Payment Programs, and Generation Power.
• Partner with utility providers in New London County to assist individuals and families with winter heating costs and related social service needs.

Skills

Bilingual

Education

Associates Degree

High School Diploma/GED

Job description

This position works directly with families and individuals seeking assistance with their winter heating costs. Working in a high volume, high stress environment, this individual will utilize customized Energy Assistance software and assist customers in compiling all necessary documents to qualify for the Connecticut Energy Assistance Program (CEAP). Additionally, this role involves partnering with all utility providers in New London County to assist individuals and families with winter heating costs and related social service needs.

Responsibilities include completing intake and eligibility for TVCCA’s Energy Assistance Program, Eversource Payment Programs, and Generation Power.

There are two openings (1 at UNCAS and 1 at Huntington Street New London)

Required Skills

• Associates Degree plus one year related work experience, or High SchoolDiploma/GED plus three years related work experience. Bi-lingual encouraged to apply.