Temporary Dining Front-of-House Supervisor

University of Wisconsin-Stevens Point; Stevens Point (WI); Hybrid; USD 20,664 - 24,108; Part time

Job summary

The University of Wisconsin-Stevens Point is seeking a Temporary Customer Service Representative for its dining operations. The role involves supervising customer service in the dining hall, managing staff, and ensuring an exceptional customer experience through effective training and operations management.

Candidates should possess strong communication skills and experience in a supervisory role. The position offers flexible hours including weekends and holidays, with compensation between $15 and $17.50 per hour based on qualifications.

Qualifications

• Ability to communicate effectively with diverse individuals.
• Experience in managing customer complaints.
• Physically capable of lifting up to 50 lbs.

Responsibilities

• Supervise all aspects of customer service operations.
• Troubleshoot and resolve customer issues.
• Train and guide staff and student workers.

Skills

Communication skills

Customer service management

Supervisory experience

Education

Current Serv Safe certification or ability to complete within 3 months

Job description

The University of Wisconsin-Stevens Point is seeking a Temporary Customer Service Representative for its dining operations. The role involves supervising customer service in the dining hall, managing staff, and ensuring an exceptional customer experience through effective training and operations management.

Candidates should possess strong communication skills and experience in a supervisory role. The position offers flexible hours including weekends and holidays, with compensation between $15 and $17.50 per hour based on qualifications.