Temporary Customer Services Officer (3 months)

Hong Kong Housing Society; American Samoa; On-site; USD 27,000 - 36,000; Part time

Job summary

Hong Kong Housing Society invites applications for a Temporary Customer Services Officer (3 months). You will provide value-added property management services and maintain excellent relations with tenants and owners, handling general enquiries and complaints with timely follow-up, and supporting daily operations of the estate office.

The ideal candidate has HKCEE/DSE passes including English and Chinese, 1–2 years of customer service experience in property management, and strong communication

Qualifications

• 5 passes in HKCEE/DSE including English and Chinese Language
• Minimum 1-2 years of customer service experience in the property management industry
• Good service concept, strong communication and interpersonal skills
• Basic PC knowledge including Word Processing
• Good communication, and interpersonal skills
• Mature, service-oriented and attentive to details

Responsibilities

• Provide value-added property management services and maintain tenant/owner relations
• Handle general enquiries and complaints with follow-up actions
• Support daily operation of estate office
• Perform other ad-hoc tasks as assigned

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Mature

Job description

Temporary Customer Services Officer (3 months)

• Provide value-added property management services and maintain excellent relations with tenants / owners.
• Handle general enquiries and complaints & take follow-up actions
• Support daily operation of estate office
• Perform other ad-hoc tasks as assigned

The Person

• 5 passes in HKCEE/DSE, including English and Chinese Language or above.
• Minimum 1-2 years of customer service experience in the property management industry is preferred.
• Good service concept, strong communication and interpersonal skills.
• Basic PC knowledge including Word Processing.
• Good communication, and interpersonal skills.
• Mature, service-oriented and attentive to details.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.