Senior Manager (Social ＆ Elderly Wellness)

Hong Kong Housing Society; American Samoa; On-site; USD 180,000 - 250,000; Full time

Job summary

Hong Kong Housing Society is seeking a senior manager to oversee Caring, Engaging and Smart (CES) and the Senior Citizen Residences Scheme (SCRS) services and facilities. You will supervise multidisciplinary teams to deliver high-quality care and ensure operations align with corporate strategies and financial targets.

The role requires extensive experience in social services or elder care, strong leadership, and excellent communication in English and Cantonese.

Qualifications

• Degree holder in social work or healthcare related discipline or equivalent.
• Minimum of 12 years’ relevant experience in social services and/or serving the elderly, including 8 years in a management position.
• Fluent in spoken English and Cantonese, with good written English and Chinese.
• Experience in operating self-financing services will be an advantage.
• Familiar with elderly service delivery processes, cost control and budget preparation.

Responsibilities

• Oversee the operation of Caring, Engaging and Smart (CES) and SCRS services and facilities, within resources and corporate targets.
• Lead multidisciplinary teams, including healthcare and social work professionals, for SCRS projects with skilled care services and facilities.
• Monitor service administration, conduct evaluations and coordinate across estates/service units.
• Ensure high-quality psychosocial and clinical care services, with full compliance to legal requirements and codes of practice.
• Manage administration and staffing per HKHS policies, ensuring compliance with legal requirements and codes of practice.
• Engage with local and international elderly service providers, government departments and private agencies.
• Develop and implement promotion plans for the services through various channels including media.
• Promote HKHS elderly services to stakeholders and represent the Social & Elderly Wellness Section in meetings and conferences.

Skills

Interpersonal skills

Communication skills

Business acumen

English proficiency

Cantonese proficiency

Education

Degree holder in social work or healthcare related discipline

Job description

• A senior management position overseeing the operation of Caring, Engaging and Smart (CES) and Senior Citizen Residences Scheme (SCRS) services and facilities, ensuring that they are operated within available resources and in accordance with the corporate strategies and financial targets laid down by HKHS.
• Responsible for leading and supervising multidisciplinary teams, including healthcare and social work professionals, for the operation of SCRS projects with skilled care services and facilities, including but not limited to residential care homes for the elderly and home care support services.
• Monitor the service administration of relevant service teams, conduct service evaluations and monitor intra-team coordination across estates/service units.
• Oversee the overall operation to maintain high-quality standards of psychosocial and clinical care services, ensuring full compliance with legal requirements and related codes of practice.
• Manage the overall administration and staffing matters in accordance with the policies laid down by HKHS, ensuring full compliance with legal requirements and related codes of practice.
• Engage and develop collaborative relationships with local and international elderly service providers, professional organizations, government departments, user groups, foundations and related private agencies.
• Develop and implement promotion plans and activities for the services through various channels, including but not limited to mass media and social media.
• Promote the social and elderly services of HKHS to all stakeholders.
• Represent the Social & Elderly Wellness Section in relevant meetings, working groups and conferences whenever necessary.
• Undertake any other duties assigned by the supervisor as deemed appropriate.

The Person

• Degree holder, preferably in social work or healthcare related discipline or equivalent.
• Minimum of 12 years’ relevant experience in social services and/or serving the elderly, including 8 years in a management position.
• Demonstrate business acumen and excellent interpersonal and communication skills.
• Experience in operating self-financing services will be a definite advantage.
• Familiar with elderly service delivery processes, cost control and budget preparation.
• Fluent in spoken English and Cantonese, with good written English and Chinese.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.