Temporary Customer Service Specialist / TPW III

State of Nebraska; Wisconsin; On-site; USD 21,000 - 26,000; Part time

Job summary

Eugene T. Mahoney State Park is seeking a customer-focused individual to fill a Customer Service role at the Peter Kiewit Lodge. The position involves taking cabin and lodge reservations, answering calls, and providing park information to guests.

Primary hours are 2pm–10pm, with weekends required. Responsibilities include managing reservations, coordinating with park offices to prepare cabins, selling park permits, and delivering excellent guest service.

Qualifications

• Three months experience in recreation, hospitality, retail, or customer service setting.
• Ability to work 2pm–10pm shifts and weekends.
• Strong customer service and communication skills.

Responsibilities

• Make cabin and lodge reservations for guests in person and over the phone, giving information on cabin types, pricing, and activities.
• Maintain reservation records and coordinate with park offices to ensure cabins are clean and ready for guests.
• Provide park information and related services to visitors and staff by phone or in person.
• Sell park permits and other resale items.
• Perform related duties as required.

Skills

Customer service

Reservations

Phone support

Hospitality

Tools

Reservation system

Job description

The work we do matters! Hiring Agency: Game & Parks Commission - Agency 33 Location: Ashland, NE Hiring Rate: $17.132

Job Posting: JR2026-00029570 Temporary Customer Service Specialist / TPW III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-16-2026

Job Description

Eugene T. Mahoney State Park is currently seeking a welcoming and customer-focused person to fill a Customer Service position at the Peter Kiewit Lodge. You will be working with customers to set up cabin and lodge rooms reservations, answering calls and giving park information to guests. Primary working hours will be 2pm – 10pm. Every day is a new adventure at Mahoney State Park! Weekends will be required for this position.

Job Duties

• Make cabin and lodge room reservations for guests in person and over the phone, giving information on specific cabin types, pricing, and activity information for time of stay.
• Maintain reservation system records and coordinate with other park offices to make sure that cabins are clean and maintained for incoming guests.
• Provide park information and related services to visitors and staff by phone or in person.
• Sell park permits and other resale items.
• Perform related duties as required.

Requirements / Qualifications

Minimum Qualifications: At least three months experience working in a recreational area, scenic attraction, hospitality, historical, retail or customer service setting, agricultural setting, or related coursework/training.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans.

State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!