Temporary Case Manager

Pine Street Inn; Boston (MA); On-site; USD 32,000 - 36,000; Full time

Job summary

Pine Street Inn is seeking a Temporary Housing Case Manager in Boston, MA, for a 3-month assignment. The position is on-site, Monday–Friday, 8:30am–5:00pm, at 35 Tuttle Street, Dorchester, and other Permanent Housing sites.

The role supports intensive case management for homeless individuals using a Housing First approach, focusing on benefits, health care, education, employment, and legal aid while maintaining documentation and service plans.

Qualifications

• High School Diploma or GED required.
• Strong written communication skills.
• Computer proficiency in Microsoft Office.
• Undergraduate degree preferred (e.g. social work, psychology).
• Bi-lingual – Spanish/English preferred.
• Experience with homeless services, substance use, trauma or mental illness is valued.

Responsibilities

• Assists tenants with program documentation and benefits applications.
• Aids tenants in obtaining health care, education, and employment opportunities, and legal aid.
• Supports development of activities of daily living skills and creates individual service plans.
• Maintains all necessary documentation and service records.

Skills

Written communication

Microsoft Office

Bilingual Spanish/English

Education

High School Diploma or GED

Undergraduate degree preferred

Bi-lingual English/Spanish

Job description

Description

Temporary Case Manager for 3 months

SCHEDULE: 40 hours, Monday – Friday, 8:30am - 5:00pm - (3 months without any benefits)

Pays $23.48 - $26.30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 35 Tuttle Street, Dorchester, MA & Other Permanent Housing Sites

The Permanent Housing Case Manager is a non-essential position in the event of weather or other emergencies and will work 100% on site.

SUMMARY OF POSITION

Permanent Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.

The Permanent Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Permanent Housing staff on program-wide efforts to stabilize and promote the individual growth of all Permanent Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.

QUALIFICATIONS

The Permanent Housing Case Manager must have a clear commitment to the population we serve and be able to work as part of a team.

Requirements

EDUCATION/TRAINING

REQUIRED

• High School Diploma or GED
• Strong written communication skills
• Computer Proficiency in Microsoft Office Products

PREFERRED

• Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)
• Bi-lingual – Spanish/English

KNOWLEDGE/EXPERIENCE

REQUIRED

• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants
• Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
• Experience working as part of a team

PREFERRED

• Experience working with chronically homeless individuals in Housing First programs
• Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
• Knowledge of government benefits systems, and Boston area service providers
• Experience with HMIS