Operations Manager - Restoration/Construction

First Onsite Property Restoration; Lihue (HI); On-site; USD 110,000 - 140,000; Full time

Job summary

First Onsite Property Restoration is seeking an Operations Manager to lead and coordinate multi‑project teams across restoration and construction efforts. You will oversee scheduling, fleet, warehouse, and field operations while driving safety, budgets, and client satisfaction.

You will mentor staff, ensure compliance with codes, and act as a decisive leader in high‑stakes situations, aligning with branch and regional goals to deliver on‑time, on‑budget results.

Qualifications

• 10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience.
• Safety courses as required for your position.
• Bachelor's degree, preferred.
• Five years of Management experience, preferred.
• Valid driver's license required.

Responsibilities

• Lead and manage project teams, schedules, and on‑call responses
• Ensure quality control, compliance, and accurate documentation
• Oversee contracts, change orders, subcontractors, and project financials
• Monitor budgets, margins, and perform financial reporting
• Support collections, crisis management, and conflict resolution
• Assist with permitting, code compliance, and DR/GC work orders
• Participate in business development with clients, brokers, and adjusters
• Manage equipment, materials, and project resources
• Review scopes, plans, and specifications as needed
• After‑hours and weekend availability required

Skills

Leadership

Project management

Safety training

Communication

Problem solving

Driver’s license

Education

Bachelor's degree, preferred

Job description

A Day in the Life of an Operations Manager

At First Onsite, no two days are ever the same-and as our Operations Manager, you'll be at the heart of it all. You'll oversee the day-to-day management of trades, warehouse, scheduling, fleet operations, and multiple projects at varying stages, ensuring every job runs smoothly, safely, and on schedule. You're more than a manager-you're a leader who sets strategic goals, drives performance, and motivates teams to exceed expectations in alignment with branch and regional objectives. Your influence ensures projects are completed on time, under budget, and to the highest industry standards. Your hands‑on experience in general construction and disaster recovery makes you a trusted mentor and decision‑maker. From hiring and coaching top talent to stepping in when the unexpected arises, you bring expertise, ethics, and a "get it done" mindset that inspires your team and elevates the customer experience. You thrive in high‑stakes situations, demonstrating integrity, optimism, and resilience while exemplifying our Core Values in every action. At First Onsite, your leadership doesn't just move projects forward-it drives the success of our people, our clients, and our business.

Responsibilities

• Lead and manage project teams, schedules, and on‑call responses
• Ensure quality control, compliance, and accurate documentation
• Oversee contracts, change orders, subcontractors, and project financials
• Monitor budgets, margins, and perform financial reporting
• Support collections, crisis management, and conflict resolution
• Assist with permitting, code compliance, and DR/GC work orders
• Participate in business development with clients, brokers, and adjusters
• Manage equipment, materials, and project resources
• Review scopes, plans, and specifications as needed
• After‑hours and weekend availability required

Experience & Education

• 10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience
• Safety courses as required for your position
• Bachelor's degree, preferred
• Five years of Management experience, preferred
• Valid driver's license required

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.