Temporary Associate, Eligible for Commission

Jobtailor; California (MO); On-site; USD 26,000 - 42,000; Full time

Job summary

Jobtailor is seeking a Temporary Client Advisor to deliver a high-touch luxury shopping experience. You will nurture client relationships, sell across channels, and uphold brand standards on the selling floor and in CRM systems.

Responsibilities include driving sales through personalized service, cross-selling, and maintaining excellent attendance. Familiarity with luxury fashion and CRM tools is preferred, with availability for varied scheduling as store needs demand.

Qualifications

• Experience in luxury retail or high-end brands preferred.
• Strong communication and written skills.
• Ability to read and interpret instructions.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Provide specialized customer service as a Temporary Client Advisor.
• Build and nurture client relationships through personal connections and CRM initiatives.
• Drive sales by understanding client desires and delivering a luxury experience.
• Lead on the selling floor and support sales objectives.
• Maintain stock in selling floor and stockroom areas.

Skills

Luxury retail

CRM proficiency

Interpersonal skills

Multitasking

Team player

Customer service

Tools

CRM software

Inventory tracking

Job description

Responsibilities

• Provide excellent and specialized customer service as a Temporary Client Advisor
• Create emotionally enriched relationships and nurture loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and creating a hand-crafted luxury experience
• Demonstrate active leadership on the selling floor and support individual and team sales objectives
• Promote a positive work environment through teamwork and collaboration
• Maintain stock in designated selling-floor and stockroom areas
• Create memorable client experiences and put the client at the center of every decision
• Demonstrate expert styling and brand knowledge
• Promote cross-selling to increase UPT sales metrics
• Capture customer data in the company CRM database and maintain client relationships
• Identify innovative ways to create value for clients
• Conduct sales in person, by telephone, and by email
• Fit customers properly with shoes
• Understand company KPIs and identify strategies to enhance performance
• Recommend merchandise across all channels

Requirements

• Proficient English language skills
• Knowledge of a second language preferred
• Computer knowledge to track inventory
• Previous retail sales experience preferredLuxury retail experience a plus
• Strong interpersonal and communication skills
• Ability to read, write, and interpret instructional documents
• Ability to communicate effectively with customers, peers, and management
• Ability to communicate on the telephone with proper etiquette
• Ability to multitask while remaining attentive to customers
• Ability to work as part of a team and take initiative independently
• Regular and reliable attendance
• Availability for mornings, evenings, and weekends based on store needs
• Ability to perform extended standing, moving, talking, hearing, reaching, grabbing, and carrying
• Ability to lift at least 20 lbs.

Core Competencies

Demonstrates expertise in luxury retail sales and client relationship management, with a strong focus on creating personalized customer experiences and achieving sales objectives. Proficient in utilizing CRM systems to enhance client interactions and drive sales performance.

Highest-signal resume keywords

• Luxury Retail Experience
• Client Relationship Management
• Sales Performance Enhancement
• Strong Interpersonal Skills
• Proficient English Language Skills

Hard Skills

• Retail Sales Experience
• CRM Database Management
• Inventory Tracking
• Merchandise Recommendation
• Customer Data Capture

Soft Skills

• Effective Communication
• Team Collaboration
• Multitasking Ability
• Initiative
• Customer Service Orientation

Industry Keywords

• Client Advisor
• Luxury Experience
• Cross-Selling
• Sales Objectives
• KPI Understanding