Temporary - Administrative Support Associate

East Carolina University; Greenville (NC); On-site; USD 20,000 - 29,000; Part time

Job summary

East Carolina University in Greenville, NC is seeking a Temporary Administrative Support Associate (Part Time, 0.75 FTE) to greet customers, route inquiries, and handle routine office tasks. The position offers an hourly rate of $17.74 and supports Facilities Service Center operations in a fast-paced environment.

The role emphasizes customer service, data entry, and coordination of work requests using the AiM system.

Qualifications

• High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Responsibilities

• Monitoring the AiM work order system (50%)
• Answering incoming calls and greeting customers (30%)
• Overseeing key distribution and communication (20%)

Education

High school diploma or equivalent

Job description

Job Title

Temporary - Administrative Support Associate

Position Number

T10421

Vacancy Open to

All Candidates

Department

AFH Bldg Fac Srv Adm East HR

Department Homepage

https://campusoperations.ecu.edu/facilities/

Advertising Department

CO FS East Admin

Division

Administration & Finance

Classification Title

10421 Administrative Support Associate

Competency Level

2 - Journey

Working Title

Administrative Support Associate

Number of Vacancies

1

Full Time Equivalent (FTE)

0.75

Full time or Part time

Part Time

Hourly Salary Rate/Range

$17.74/Hourly

Position Location (City)

Greenville

Position Type

Temporary Staff

Job Category

Staff - Temporary

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

With professional development opportunities designed to foster career growth and skill advancement, eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university. Campus Operations includes Facilities Engineering & Architectural Services, Facilities Services, and Housekeeping Services. Campus Operations is responsible for the support of all university real property including buildings, infrastructure, and grounds. Responsibilities on the university's Main, Health Sciences, and West Research Campuses, and satellite locations associated with ECU programs include major and minor renovations and construction; corrective and preventive maintenance and repairs by utilities services (controls, electrical, HVAC, life safety, plumbing, central steam and chilled water operations), building services (carpentry, locksmith, masonry, paint, roofing), and automotive services; maintenance of grounds by grounds services, recycling, refuse removal, sustainability; and moving services and housekeeping services support of academic, administrative, athletic, classroom, clinical, dining, laboratory, library, performing arts, and residence life spaces. Building Services, a unit in Facilities Services responsible for carpentry, locksmith, masonry, paint, and roofing on the university's Main, Health Sciences, and West Research Campuses, and satellite locations.

Primary Purpose of Position

The primary purpose of this position is to serve as a customer service representative in the Main Campus Facilities Service Center. Reporting to the Director of Facilities Service, this position will be responsible for greeting and assisting customers; processing work requests in the AiM work order system; processing PORT requisitions; performing data entry and file management; answering phones; communicating via a two-way radio; distributing keys; and dispensing departmental mail.

Key Responsibilities Include:

• Monitoring the AiM work order system (50%)
• Answering incoming calls and greeting customers (30%)
• Overseeing key distribution and communication (20%)

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation

None

License or Certification Required by the Department

None

Preferred Education, Knowledge, Skills, and Experience

None

Job Open Date

10/19/2026

Open Until Filled

No

Job Close Date

10/26/2026

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/97761

Nondiscrimination Statement

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.