Temporary Administrative Assistant

Central States Manufacturing, Inc.; Saint Peters (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Central States Manufacturing, Inc. is seeking an Administrative Assistant to be the friendly face of the office, manage front desk duties, and support busy teams with accurate administrative tasks.

You will handle multi-line calls, assist with invoicing, deposits, mail handling, file maintenance, and generate routine reports while upholding the company’s values and delivering exceptional customer service. This role is based onsite in Missouri and offers growth opportunities.

Qualifications

• Three or more years office/administration experience preferred.
• High school diploma or equivalent.
• Ability to handle multi-line phone system and provide a professional front-desk presence.

Responsibilities

• Operate a multi-line phone system and route calls to the correct person.
• Maintain a professional, customer-focused first impression for all visitors and callers.
• Key and process customer-related transactions accurately and efficiently.
• Perform front office administrative tasks including invoicing, daily sales, vouchers, mail handling, and file maintenance.
• Assist with deposits, RMA credits, unbilled route reports, and other routine department reports.
• Manage front office close/open procedures and payroll support as needed.
• Assist in organizing company events and other special projects.

Skills

Multi-line phone handling

Team player

Time management

Customer service orientation

Education

High school diploma or equivalent

Job description

The Administrative Assistant will be responsible for first impressions with customers, internal and external, and all administration functions of front desk/office support to meet needs and demands of company. The individual must demonstrate a willingness to provide an excellent experience, seizing opportunities to create raving fans with every interaction.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

Responsible for operating a multi-line phone system, answering all calls to ensure customers speak to a live person and are pleasantly greeted and transferred to correct person in a timely and accurate manner.

Maintains a professional, customer-focused first impression for all customers entering into division.

Responsible for accurate and efficient keying of customer related transactions.

Responsible for timely and accurate administration functions supporting needs of company and customers, including but not limited to: invoicing, unbilled route reports, processing RMA credits, daily sales, purchase requisition vouchers, receive and transfer coil inventory support, creating and documenting deposits; ingoing and outgoing mail / FedEx / UPS; storage and file maintenance of Bills of Lading; scanning and file maintenance

Supports the needs of the company and customers through processing invoices, unbilled route reports, RMA credits, daily sales, and purchase requisition vouchers.

Assists with receiving and transferring coil inventory.

Manages ingoing and outgoing mail and shipments.

Manages storage and file maintenance.

Knows, understands and applies the company’s cash handling policy and CPU (customer pick-up) practices and procedures.

Generates accurate and timely department reports weekly or monthly, as needed.

Responsible for open and close of front office area for the day.

Support payroll functions, as needed.

Assists in organizing and executing company events.

Other duties and special projects as assigned.

MINIMUM QUALIFICATIONS:

Ability to handle multi-line phone system

Ability to work within a team

Ability to meet deadlines and work in a fast-paced environment with interruptions and prioritize duties

Three or more years office/administration experience preferred

High school diploma or equivalent

Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”

• Own It – Commitment to customer, the company, and each other
• Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.