Temp Service Assistant

EMCOR Group; San Leandro (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Job summary

EMCOR Group is seeking an Administrative Assistant to support the service department with general tasks including filing, phone coverage, logging service requests, and coordinating with dispatch and warehouse teams. The role involves processing receipts, maintaining filing systems, and assisting with material orders for quotes.

Requirements include a high school diploma, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• High school degree or equivalent experience.
• Ability to file according to alphabetical or numerical order.
• Working knowledge of Office programs such as Word and Excel.
• Comfortable with utilizing office equipment such as photocopier, scanner etc.
• Strong oral and written communication skills.
• Excellent organization and interpersonal skills.
• Excellent customer service communications.
• Dependable with respect to confidentiality and policies.

Responsibilities

• Provide primary telephone coverage and back-up to ensure continuous phone coverage.
• Complete various tasks within COINs.
• Assist dispatchers by providing and processing PO/Pcard receipts for technicians.
• Assist with managing, organizing and maintaining filing systems and update records.
• Process and order material for approved quotes and inform dispatch of parts arrival.
• Coordinate with warehouse on incoming and outgoing shipping orders.
• Move n Cools: manage all move n cools and update log on SharePoint.

Skills

Administrative tasks

Office software

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

This position will support the service department operations with general administrative tasks such as filing paperwork, answering phone calls, logging and delegating service requests, collecting required paperwork from technicians and other assigned tasks.

Essential Duties & Responsibilities

• Provide both primary telephone coverage as well as back-up to ensure continuous phone coverage is maintained. Requires prompt and pleasant answering of telephones and taking accurate messages.
• Complete various tasks within COINs
• Assist dispatchers by providing and processing PO/Pcard receipts for technicians.
• Assist with managing, organizing and maintaining various filing systems. Create or update records with new files and information.
• Special projects as assigned
• Process and order material for approved quotes, inform dispatch of parts arrive for approved work
• Assist local service quoter as needed
• Coordinate with warehouse on incoming and outgoing shipping orders
• Pick up parts and materials as needed from parts house if the warehouse team is unavailable.
• Deliver parts to techs on jobs if warehouse team is unavailable.
• Verify received items are labeled properly
• Filters: Review monthly PMs, order all Filters, Organize and inventory upon arrival to the shop. Adjust in coins and Maintain the AFS (Air Filter Supply) Account.
• Update and achieve accounts as needed.
• Move n Cools: Manage all move n cools. Update log on SharePoint and remind dispatchers of monthly billing.
• PM Logs & Sleaves- Keep Supplies stocked
• Prefill sleeves and log for Kick off meeting
• Order Service tools upon request for service manager,
• Assist fleet manager when needed for service-related needs
• Maintain recovery Tanks, responsible for having returned tanks cleaned and or replaced.
• Go over service tool list with new hires.
• Refrigerant management.
• Assist Operations with various tasks as needed

Qualifications

• High school degree or equivalent experience.
• Ability to file according to alphabetical or numerical order
• Working knowledge of Office programs such as Word and Excel.
• Comfortable with utilizing office equipment such as photocopier, scanner etc.
• Strong oral and written communication skills
• Excellent organization and interpersonal skills
• Excellent customer service communications
• Dependable with respect to confidentiality and policies

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Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affiantive Action Policy.

Geographic Disclosure

Compensation Range: $25 - $30 per hour

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.