Client Associate - Employee Benefits (TEMP)

Arthur J. Gallagher & Co. (AJG); Sacramento (CA); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Job summary

Gallagher Benefit Services is seeking a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. You will assist account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operations.

Ideal candidates have 1+ year in administrative or client service roles, strong MS Office skills, and excellent organizational abilities.

Qualifications

• High School diploma or equivalent.
• At least 1 year of experience in an administrative, customer service, insurance, benefits, HR, or related support role.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Strong organizational, time management, and communication skills.
• Basic math and data analysis skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Associate's degree or equivalent training and experience (preferred).
• Previous employee benefits, insurance brokerage, or client service experience (preferred).
• Experience supporting client relationships and working with carriers or benefits administration systems (preferred).

Responsibilities

• Assisting account teams with day-to-day client service activities.
• Preparing client communications, reports, presentations, and benefit-related documents.
• Supporting benefits renewals, implementations, and open enrollment activities.
• Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinating with insurance carriers, vendors, and internal stakeholders.
• Maintaining accurate client records in agency management and document management systems.
• Reviewing eligibility, contribution, census, and plan design information for accuracy.
• Creating and maintaining plan comparison spreadsheets and quote summaries.
• Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction.

Skills

Administrative experience

Microsoft Office

Excel

Organizational skills

Communication skills

Data analysis

Multi-tasking

Education

High School diploma or equivalent

Associate's degree or equivalent training

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

We are seeking a detail‑oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day‑to‑day operational processes that help deliver an exceptional client experience.

Position Details:

• Pay: $25/hr
• Location: Remote (U.S.) - PST time zone
• Hours: 8am – 5pm of the branch time zone
• Position Type: Temporary Full‑Time
• Start Date: November 9, 2026
• Assignment Length: Approximately 6-9 months

This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high‑performing team.

How you'll make an impact

As a Client Service Associate, you'll help support the employee benefits client lifecycle by:

• Assisting account teams with day‑to‑day client service activities.
• Preparing client communications, reports, presentations, and benefit‑related documents.
• Supporting benefits renewals, implementations, and open enrollment activities.
• Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinating with insurance carriers, vendors, and internal stakeholders to obtain information and documentation.
• Maintaining accurate client records in agency management and document management systems.
• Reviewing eligibility, contribution, census, and plan design information for accuracy.
• Creating and maintaining plan comparison spreadsheets and quote summaries.
• Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction.

About You

Required

• High School diploma or equivalent.
• At least 1 year of experience in an administrative, customer service, insurance, benefits, HR, or related support role.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Strong organizational, time management, and communication skills.
• Basic math and data analysis skills.
• Ability to manage multiple priorities in a fast‑paced environment.

Preferred

• Associate's degree or equivalent training and experience.
• Previous employee benefits, insurance brokerage, or client service experience.
• Experience supporting client relationships and working with carriers or benefits administration systems.

What Makes You Successful

• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Technology‑savvy and comfortable learning new systems.
• Collaborative team player with a customer‑focused mindset.
• Ability to work independently in a remote environment.
• Commitment to delivering high‑quality service and maintaining professionalism at all times.

#contingent

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)