Temp Operations Admin Part-Time Warehouse Support

Hologram; Raleigh (NC); On-site; USD 30,000 - 36,000; Part time

Job summary

Hologram, based in Apex, NC, is seeking a temporary, part-time Operations Admin to help move SIM card orders from our Apex warehouse. This on-site role supports order intake, status updates, and inventory tasks for up to 22 weeks, up to 29 hours per week.

You’ll process orders through Shopify/Retool, maintain accurate records, and communicate with customers and internal teams. Experience in admin or customer service is required, with basic tools like Asana, Shopify, and HelpScout preferred.

Qualifications

• 2 years of administrative and/or customer service experience required.
• Detail-oriented and organized.
• Excellent communication and interpersonal skills.
• Basic experience with Asana, Shopify, and HelpScout preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Intake and process store orders placed through Shopify/Retool.
• Maintain accurate customer and order records with precise attention to detail.
• Provide order support and status updates for customers and internal teams.
• Accurate data processing and reporting.
• Maintain workflow of open orders and update order statuses throughout the day.
• Process orders within established SLA timeframes.
• Assist with inventory breakdowns, manual order fulfillment, and general office tasks as needed.

Skills

Administrative experience

Customer service experience

Detail-oriented

Excellent communication

Asana

Shopify

HelpScout

Lifting up to 50 pounds

Tools

Shopify

Asana

HelpScout

Job description

Hologram, based in Apex, NC, is seeking a temporary, part-time Operations Admin to help move SIM card orders from our Apex warehouse. This on-site role supports order intake, status updates, and inventory tasks for up to 22 weeks, up to 29 hours per week.

You’ll process orders through Shopify/Retool, maintain accurate records, and communicate with customers and internal teams. Experience in admin or customer service is required, with basic tools like Asana, Shopify, and HelpScout preferred.