Temp Operations Admin — Warehouse Fulfillment (Apex, NC)

Hologram; Apex (NC); On-site; USD 30,000 - 36,000; Part time

Job summary

Hologram is seeking a temporary, part-time Operations Admin to keep SIM Card orders moving from our Apex, NC warehouse. You will process and update orders through the day, keep customers and internal teams informed, and support inventory reporting and fulfillment when volume spikes.

Role is on-site at the Apex warehouse, with a 22-week leave-coverage window and a maximum of 29 hours per week. Prior admin or customer service experience and familiarity with Shopify/Asana/HelpScout preferred.

Qualifications

• 2 years of previous administrative and/or customer service experience.
• Detail‑oriented and organized.
• Excellent communication and interpersonal skills.
• Basic experience with Asana, Shopify, and HelpScout preferred.
• Ability to lift up to 50 pounds

Responsibilities

• Intake and process store orders placed through Shopify/Retool
• Maintain accurate customer and order records with precise attention to detail
• Provide order support and status updates for customers and internal teams
• Accurate data processing and reporting
• Maintain workflow of open orders and update order statuses throughout the day
• Process orders within established SLA timeframes
• Assist with inventory breakdowns, manual order fulfillment, and general office support tasks as needed

Skills

Detail oriented

Communication skills

Organizational skills

Tools

Asana

Shopify

HelpScout

Job description

Hologram is seeking a temporary, part-time Operations Admin to keep SIM Card orders moving from our Apex, NC warehouse. You will process and update orders through the day, keep customers and internal teams informed, and support inventory reporting and fulfillment when volume spikes.

Role is on-site at the Apex warehouse, with a 22-week leave-coverage window and a maximum of 29 hours per week. Prior admin or customer service experience and familiarity with Shopify/Asana/HelpScout preferred.