Hybrid Sales Support Associate (Temp)

HM Electronics Inc; Carlsbad (CA); Hybrid; USD 25,000 - 32,000; Full time

Job summary

HM Electronics Inc. in Carlsbad, CA is seeking a Sales Support Representative I for a temporary 2-6 month assignment. The role is hybrid, onsite Monday, Tuesday, and Thursday with remote Wednesday and Friday, supporting order processing and inbound inquiries.

You will work with Inside/Outside Sales teams, handle ERP entries, quotes, dealer orders, and customer inquiries by phone, email, and live chat, ensuring accurate processing and timely responses.

Qualifications

• Professional demeanor and clear communication.
• Telephone manner suitable for customer service.
• High attention to detail for order accuracy.
• Strong grammar and written communication.
• Numerical ability for order verification.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Process customer orders via phone, fax, email and web orders in ERP; verify accuracy.
• Handle inbound sales inquiries including pricing, availability and order status; route urgent needs to Sales Managers.
• Assist with internal documentation for ordering products and provide general support to Sales teams.

Skills

Professional demeanor

Pleasant telephone manner

Attention to detail

Good grammar skills

Good mathematical ability for order 
̂

Education

High School Diploma

Tools

ERP system

Job description

HM Electronics Inc. in Carlsbad, CA is seeking a Sales Support Representative I for a temporary 2-6 month assignment. The role is hybrid, onsite Monday, Tuesday, and Thursday with remote Wednesday and Friday, supporting order processing and inbound inquiries.

You will work with Inside/Outside Sales teams, handle ERP entries, quotes, dealer orders, and customer inquiries by phone, email, and live chat, ensuring accurate processing and timely responses.