Temp On-Site Customer Service Rep – Lab & Pathology

UIC; Chicago, Northern (IL, KY); Hybrid; USD 85,304,000 - 88,599,000; Full time

Job summary

UI Health is seeking a temporary Extra Help Customer Service Representative for the Labs/Pathology Services department in Chicago, IL. This on-site role supports Phlebotomy with front desk operations, phone coverage, and patient information processing.

The position is limited to 900 hours and pays $29.77–$30.92 per hour. Posting closes 9/11/2026; Requisition ID 1041366; located within UI Health’s pathology services.

Qualifications

• High school diploma or equivalent.
• Three years of related experience in customer services or healthcare administration.
• Ability to handle confidential information.

Responsibilities

• Direct patients, staff and visitors to clinic, departmental offices, and meeting functions.
• Answers front desk phones and routes them appropriately.
• Enter patient information as requested and complete required forms.
• Order office supplies and maintain front desk equipment.
• Maintain cleanliness and organization of front office and supplies areas.

Skills

Customer service

Interpersonal communication

Verbal and written English

Education

High school diploma or equivalent

Tools

Epic

Windows

Job description

UI Health is seeking a temporary Extra Help Customer Service Representative for the Labs/Pathology Services department in Chicago, IL. This on-site role supports Phlebotomy with front desk operations, phone coverage, and patient information processing.

The position is limited to 900 hours and pays $29.77–$30.92 per hour. Posting closes 9/11/2026; Requisition ID 1041366; located within UI Health’s pathology services.