Temp Customer Ops Specialist - Order Fulfillment & Support

US01 Movado Group, Inc.; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Movado Group, Inc. invites applications for a Temporary Customer Operations Representative to support the order fulfillment process.

You will process sales orders, respond to inquiries, and coordinate with internal teams to resolve issues while supporting engraving and e-commerce tasks within the Distribution Center. The role requires at least two years in customer service, strong English communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum two years of customer service experience.
• Must be able to communicate effectively in English with customers, sales professionals, and internal partners.
• High school diploma or equivalent required.
• College or university degree preferred.
• Results-oriented with a strong work ethic and positive attitude.
• Strong analytical, decision-making, and problem-solving skills.
• Intermediate Microsoft Outlook skills.
• Ability to multitask in a fast-paced, high-volume environment.

Responsibilities

• Process customer orders and respond to inquiries.
• Coordinate with internal teams to resolve customer and sales issues.
• Support engraving and e-commerce activities as needed.
• Ensure timely order fulfillment and accurate delivery.
• Analyze root causes of order status issues and take corrective actions.

Skills

Customer service

English communication

Education

High school diploma or equivalent

College degree preferred

Tools

Outlook

SAP

Job description

Movado Group, Inc. invites applications for a Temporary Customer Operations Representative to support the order fulfillment process.

You will process sales orders, respond to inquiries, and coordinate with internal teams to resolve issues while supporting engraving and e-commerce tasks within the Distribution Center. The role requires at least two years in customer service, strong English communication, and the ability to multitask in a fast-paced environment.