Temp Bank Customer Care Center Specialist

Sunflower Bank; Salina (KS); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Sunflower Bank, N.A. seeks a TEMP - Customer Care Center CSR to handle customer interactions by phone, promote bank products, and establish customer relationships. The role is temporary and ends when the project is completed.

Responsibilities include providing outstanding service, handling account-related tasks, and supporting communications with customers and the branch network. High school diploma and strong communication skills are required, with bilingual a plus.

Qualifications

• High School diploma or equivalent required.
• Strong customer service skills preferred.
• Ability to learn new programs and use multiple channels.

Responsibilities

• Provide excellent customer service and build relationships through bank products and services.
• Provide prompt, quality service within SLA and designated authority levels.
• Attend training on new products, services, and procedures.

Skills

Customer service

Phone etiquette

Keyboarding

Computer proficiency

Education

High School diploma or equivalent

Job description

Sunflower Bank, N.A. seeks a TEMP - Customer Care Center CSR to handle customer interactions by phone, promote bank products, and establish customer relationships. The role is temporary and ends when the project is completed.

Responsibilities include providing outstanding service, handling account-related tasks, and supporting communications with customers and the branch network. High school diploma and strong communication skills are required, with bilingual a plus.