Teller: WOW Service, Cash Handling & Member Impact

Community First Credit Union | Wisconsin; Manitowoc (WI); On-site; USD 19,286,000 - 26,174,000; Full time

Job summary

Community First Credit Union in Manitowoc, WI is seeking a friendly Teller to engage with members and perform cash handling with accuracy. You will process deposits, withdrawals, and payments while delivering WOW service in a fast-paced environment.

The ideal candidate brings cash-handling experience, strong listening and communication skills, and proficiency with Microsoft Office and web-based software. You will join a community-centered team that supports training and growth in financial

Qualifications

• High school diploma or equivalent.
• At least one year of cash handling experience; Teller experience is a plus.
• Excellent listening ability and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to our members.
• The ability to work hard, find solutions, and have fun.

Responsibilities

• Provide exceptional, WOW service to internal and external members.
• Receive cash and checks for deposit into members accounts.
• Cash checks for members.
• Accept loan and credit card payments.
• Make transactions between accounts as instructed by members.
• Place proper holds on deposited items for uncollected funds following CFCU policy and procedure.
• Handle proper disbursement of cashier's checks, money orders, and gift cards.
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union.
• Accurately balance and close cash drawer at the end of each business day.
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs.

Skills

Cash handling

Customer service

Verbal communication

Microsoft Office

Finance product knowledge

Education

High school diploma or equivalent

Tools

Web-based software

Job description

Community First Credit Union in Manitowoc, WI is seeking a friendly Teller to engage with members and perform cash handling with accuracy. You will process deposits, withdrawals, and payments while delivering WOW service in a fast-paced environment.

The ideal candidate brings cash-handling experience, strong listening and communication skills, and proficiency with Microsoft Office and web-based software. You will join a community-centered team that supports training and growth in financial