Teller Team Lead: Service & Operations

Prosperity Bank and Trust Co; Orange (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Prosperity Bank and Trust Co. is seeking an experienced Teller Supervisor for the Orange Branch in Orange, TX. You will oversee Teller operations, ensure accurate cash handling, and maintain high service standards for customers and prospects.

You will lead training, scheduling, and cross-selling of Bank products while enforcing policies and security. The ideal candidate has solid accounting knowledge, 2.5+ years Teller experience, and strong leadership and communication skills.

Qualifications

• High school graduate or equivalent.
• A thorough knowledge of Teller operations and procedures.
• DNA Standard/UX
• Good understanding of Bank operations.
• Knowledge of basic accounting.
• Minimum of 2.5 years successful Teller experience.
• Same requirements as a Teller III.
• Completes Teller Performance Score Cards, if applicable to Banking Center.
• Completes Teller Assessments.
• Assists with operational audits.
• Any other items deemed necessary by Banking Center Manager or Banking Center Area Manager

Responsibilities

• Assumes responsibility for ensuring and performing efficient, effective, and professional Teller operations.
• Assumes responsibility for ensuring and effectively performing customer service functions.
• Effectively supervises area personnel, ensuring optimal performance.
• Assumes responsibility for establishing and maintaining effective communication and coordination with branch and area personnel and with management.
• Assumes responsibility for related duties as required or assigned.

Skills

Leadership

Communication

Supervisory

Math skills

Cash handling

Computer skills

Education

High school diploma

Tools

Windows

Excel

Job description

Prosperity Bank and Trust Co. is seeking an experienced Teller Supervisor for the Orange Branch in Orange, TX. You will oversee Teller operations, ensure accurate cash handling, and maintain high service standards for customers and prospects.

You will lead training, scheduling, and cross-selling of Bank products while enforcing policies and security. The ideal candidate has solid accounting knowledge, 2.5+ years Teller experience, and strong leadership and communication skills.