Teller Supervisor: Lead Frontline Team & ITM Expert

Central National Bank TX; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Life insurance

Employee assistance program

PTO

Job summary

Central National Bank TX in Waco, Texas, is seeking a dedicated Teller Supervisor to lead their front-line banking team. The ideal candidate will possess strong leadership skills, a thorough understanding of teller operations, and hands-on experience with ITM technology.

Responsibilities include supervising daily operations, training tellers, overseeing ITM transactions, and ensuring customer satisfaction. A competitive benefits package is offered, alongside a supportive banking environment that values professional growth.

Qualifications

• Proven experience as a Bank Teller Supervisor or similar role in banking.
• Extensive knowledge of banking regulations and security procedures.
• Strong team management and adaptation to new bank technologies.

Responsibilities

• Supervise daily teller operations for efficient service.
• Lead and train tellers to meet performance standards.
• Oversee ITM transactions and troubleshoot issues.
• Monitor cash handling for compliance with banking policies.
• Resolve customer inquiries and maintain satisfaction.
• Conduct audits and reconcile cash drawers.
• Assist in implementing new banking products and technology.
• Support banking centers in achieving operational goals.

Skills

Leadership skills

Knowledge of teller operations

Hands-on experience with ITMs

Excellent communication

Problem-solving skills

Job description

Central National Bank TX in Waco, Texas, is seeking a dedicated Teller Supervisor to lead their front-line banking team. The ideal candidate will possess strong leadership skills, a thorough understanding of teller operations, and hands-on experience with ITM technology.

Responsibilities include supervising daily operations, training tellers, overseeing ITM transactions, and ensuring customer satisfaction. A competitive benefits package is offered, alongside a supportive banking environment that values professional growth.