Teller Service Associate (JFK)

Dupaco Community Credit Union; Dubuque (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k match

Monthly incentives

Annual incentives

Competitive starting pay

Job summary

Dupaco Community Credit Union in Dubuque, IA, seeks a Teller Service Associate to deliver warm, professional member service. You will handle transactions, educate members on products, and help them use online tools.

We value voice and career growth, with starting pay of $19.14 per hour plus monthly and annual incentives and a strong 401(k) match. A high school diploma and customer service/cash handling experience are preferred.

Qualifications

• High school diploma or GED required or equivalent experience.
• Customer service & cash handling experience preferred.
• Excellent communication and ability to adapt style to audience.
• Strong computer skills and ability to navigate multiple programs.

Responsibilities

• Connect with members and potential members to provide courteous, professional service.
• Process transactions accurately and efficiently (deposits, withdrawals, payments, checks).
• Identify member needs and educate on credit union products/services.
• Demonstrate and teach members how to use available banking technology.
• Support operational duties per policies and procedures.
• Represent the credit union in a positive, professional manner.

Skills

Customer service

Cash handling

Communication

Computer literacy

Professionalism

Education

High school diploma or GED

Tools

POS software

Job description

Description

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

Job Details

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8

You’ll Be

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
• Understand the technology that is available to the members and demonstrate to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

You’ll Need

• High school diploma or equivalent (i.e. GED) or equivalent experience
• Customer service & cash handling experience preferred
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
• Excellent communication skills with the ability to adjust your communication style to your audience
• A positive attitude and strong desire to help others
• Excellent computer skills with the ability to navigate between multiple programs