Member-Focused Teller & Service Specialist

Dupaco Community Credit Union; Dubuque (IA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

401k match

Monthly incentives

Annual incentives

Job summary

Dupaco Community Credit Union in Dubuque, IA is hiring a Part-Time Teller Service Associate on-site. The role involves assisting members with courteous service, processing transactions, and educating them on credit union products.

Competitive starting pay is $19.14 per hour with monthly and annual incentives, plus a generous 401(k) match. Candidate should have a high school diploma or equivalent and strong communication skills.

Qualifications

• High School diploma or GED or equivalent experience.
• Customer service and cash handling experience preferred.
• Ability to exude confidence and lead by example in providing outstanding member service.
• Excellent communication skills with the ability to adjust your communication style to your audience.
• A positive attitude and strong desire to help others.
• Excellent computer skills with the ability to navigate between multiple programs.

Responsibilities

• Connecting with members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage.
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services.
• Understand the technology that is available to the members and demonstrate to them how to use it.
• Performing miscellaneous operation duties in accordance with established policies and procedures.
• Promoting a positive and professional image of the credit union.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School Diploma or equivalent

Job description

Dupaco Community Credit Union in Dubuque, IA is hiring a Part-Time Teller Service Associate on-site. The role involves assisting members with courteous service, processing transactions, and educating them on credit union products.

Competitive starting pay is $19.14 per hour with monthly and annual incentives, plus a generous 401(k) match. Candidate should have a high school diploma or equivalent and strong communication skills.