Teller (PT) - Bloomfield Branch

Westfield Bank; Bloomfield (CT); Presencial; USD 12.000 - 21.000; A tiempo parcial

Descripción de la vacante

Westfield Bank is seeking a part-time Teller for our Retail Banking team in Bloomfield, CT. The position supports day-to-day teller transactions, customer inquiries, and product referrals while maintaining cash drawer security and accuracy.

Responsibilities include processing deposits and withdrawals, handling customer questions, and adhering to BSA/AML and regulatory requirements. Strong cash handling and customer service experience are preferred for this on-site role.

Formación

• High School Diploma or GED required.
• Minimum 6 months of cash handling and customer service experience preferred.

Responsabilidades

• Adheres to established Westfield Bank customer service standards.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer and balances it at end of day.
• Meets assigned referral goals through referrals of bank products and services.
• Assists customers with Safe Deposit and other services.
• Completes BSA, AML, and other regulatory education as assigned.
• Follows all bank and regulatory policies and procedures.

Conocimientos

Cash handling

Customer service

Accountability

Customer relations

Decision making/judgment

Job knowledge

Educación

High School Diploma or GED

Descripción del empleo

Position: Teller

Department:Retail Banking

Job Status: Part‑Time

FLSA Status: Non‑Exempt

Grade: 5

Reports to: Branch Manager

Amount of Travel Required: Some Travel

Positions Supervised: N/A

Must be available to work the following schedule:

• Sunday: 9:45am - 1:15pm
• Monday: 9:45am -5:15pm
• Friday: 10:45am - 6:15pm
• Saturday: 8:45am - 1:15pm

Total: 22 hours/week

Position Summary

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries.

Essential Functions

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.
• Assumes additional responsibilities as requested.

Position Qualifications

Competencies

• Accountability
• Customer Relations
• Decision Making/Judgment
• Job Knowledge
• Quality

Education/Experience/Skills

• High School Diploma or GED required.
• Minimum of 6 months of previous cash handling and customer service experience preferred.

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.