Teller: Personal Banking & Digital Solutions

3M HEALTHCARE; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

3M Healthcare's financial center in New Orleans is seeking a diligent Teller to handle deposits, withdrawals, check cashing, and loan payments with accuracy and courtesy. You will deliver exceptional client interactions, respond to servicing requests, and promote digital banking solutions to encourage self-service adoption.

Responsibilities include opening/closing procedures, balance accuracy, risk and compliance adherence, and maintaining a professional, welcoming lobby.

Qualifications

• High School diploma or GED is required.
• 6 months cash-handling, retail, or teller experience required.
• Sales and referral experience strongly preferred.
• Must comply with banking laws incl. Bank Secrecy Act.

Responsibilities

• Deliver exceptional client interactions that emphasize accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
• Respond to client servicing requests such as account maintenance and service charge inquiries, applying product and procedural knowledge to resolve issues quickly and effectively.
• Build, maintain, and grow client relationships through high-quality, personalized interactions, both in-person and via outbound phone calls.
• Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self‑service adoption.
• Refer clients to internal business partners as financial needs are identified.
• Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
• Assist in managing operational loss through fraud detection, hold placement, seeking supervisory overrides as needed, and maintaining superior balancing standards.
• Uphold all risk management, compliance, and security standards, maintaining operational and financial soundness.
• Uphold professionalism standards, including appearance, demeanor, and workstation organization.
• Actively manage the lobby by greeting, engaging, and directing client traffic.
• Perform research, special projects, and other duties as assigned by management.

Skills

Cash handling

Customer service

Sales

Education

High School diploma or GED

Job description

3M Healthcare's financial center in New Orleans is seeking a diligent Teller to handle deposits, withdrawals, check cashing, and loan payments with accuracy and courtesy. You will deliver exceptional client interactions, respond to servicing requests, and promote digital banking solutions to encourage self-service adoption.

Responsibilities include opening/closing procedures, balance accuracy, risk and compliance adherence, and maintaining a professional, welcoming lobby.