Teller - Paris

FARMERS BANK & TRUST COMPANY OF MAGNOLIA; Paris (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FARMERS BANK & TRUST COMPANY OF MAGNOLIA in Paris, TX is seeking a Teller to process transactions and deliver friendly, accurate service. You will handle cash and checks, assist customers with coin counters, and help maintain balance in cash drawers.

You will verify endorsements, confirm account authority, explain products, refer customers to other departments, and represent the bank at community events, all while upholding confidentiality and internal controls.

Qualifications

• Experience in cash handling and cashiering preferred.
• Excellent customer service skills and ability to build relationships.
• Strong attention to detail and accuracy in transactions.
• Ability to verify endorsements and proper account authority.

Responsibilities

• Process deposits, loan payments, and other cash transactions.
• Balance currency, coins, and checks in cash drawers.
• Assist customers with coin counters, debit cards, and online banking.
• Refer customers to other departments for products and services.
• Resolve discrepancies and respond to product inquiries.

Skills

Cash handling

Customer service

Attention to detail

Relationship building

Education

High School Diploma or GED

Job description

Job Details: Job Location: Paris Main - Paris, TX 75460, GENERAL DESCRIPTION OF POSITION

Tellers are the face of the Bank. They are responsible for processing transactions while providing excellent customer service and building relationships with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Accept cash and check transactions for deposits, check cashing, loan payments, money orders/cashier's checks, and cash advances. Assist customers with running coin through coin counters and exchanging for credit. Examine checks for proper endorsements; verify legality of documents; identify customers and ensure proper account authority for persons completing transactions. Record all transactions promptly, accurately, and in compliance with Bank procedures. Balance currency, coin, and checks in cash drawers; assist with ATM balance as applicable. Take service requests for address changes, debit cards, online banking, issuing temporary checks, and check ordering. Resolve customer issues and transaction discrepancies. Answer inquiries regarding interest rates, accounts, and products and services. Build relationships with customers and non-customers and offer products and services best suited for their needs. Make appropriate referrals to other departments such as new accounts, treasury management, lending, mortgage, trust, and financial services.

Qualifications: EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others.

EXPERIENCE GENERAL

7 to 11 months related experience and/or training.

ADDITIONAL INFORMATION

Must provide excellent customer service consistent with Service with HEART standards to all customers - internal and external. Must maintain confidentiality of customer and bank information at all times. Must comply with all internal controls and established bank policies and procedures at all times. Must have a working knowledge of all bank products and services in order to ensure that customer needs are consistently met. Will have the opportunity to represent the Bank at community events and in civic organizations.