Teller (Part-Time) - Austin, TX

Texas Regional Bank; Austin (TX); On-site; USD 31,000 - 38,000; Full time

Job summary

The Texas Regional Bank is seeking a Teller to provide superior customer service and a positive banking experience. You will process transactions such as cashing checks, deposits, withdrawals, transfers, and balance the teller drawer daily.

Responsibilities include promoting the bank’s products, cross-selling where appropriate, handling cash accurately, maintaining records, and providing friendly support to customers and potential clients in a fast-paced branch environment.

Qualifications

• High School Diploma or GED and at least six months prior experience in the retail industry.
• At least six months of cash handling experience
• Strong customer relations and interpersonal skills are essential.
• Typing, PC, 10-key calculator, and ability to handle large quantities of currency.
• Good problem-solving skills and solid decision making, effective communication, prioritization and organization of work activities.
• Standing for most of the work day; may involve lifting up to 25 pounds.
• Flexible hours Monday through Saturday; must be able to be physically present in the Bank.

Responsibilities

• Operate cash drawer and post deposits, withdrawals, transfers, loan payments and cashing checks.
• Maintain accurate details of each transaction.
• Prepare daily general ledger entries.
• Perform vault functions as necessary.
• Assist with daily balancing of coin machine.
• Assist customers with account or product inquiries.
• Balance teller drawer and verify accuracy of posted transactions.
• Promote and cross-sell bank products and services.
• Resolve customer issues and maintain positive relations with customers.

Skills

Cash handling

Customer service

Typing

PC

10-key calculator

Communication

Problem solving

Interpersonal skills

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

Position Summary

A Teller provides superior quality customer service and a positive banking experience for customers. A Teller processes transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested. They ensure accurate and timely processing of transaction in accordance with established teller policies and procedures.

Position Summary

A Teller provides superior quality customer service and a positive banking experience for customers. A Teller processes transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested. They ensure accurate and timely processing of transaction in accordance with established teller policies and procedures.

Principal Duties And Responsibilities

• Operate and maintains a cash drawer including posting deposits, withdrawals, transfers, loan payments and cashing checks.
• Maintain accurate details of each transaction.
• Prepare daily general ledger entries.
• Perform vault functions, as necessary.
• Assist with daily balancing of coin machine.
• Assist customers/potential customers with account or product inquiries.
• Balance teller drawer, verify accuracy of posted transactions.
• Promote the bank’s products and services; consistently cross-sell bank products at every opportunity.
• Make a concentrated effort to solve customer problems.
• Promote and maintain positive relations with all contacts, customers and potential customers.

Other Responsibilities

• Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.
• Must have excellent analysis, observation and decision-making skills.
• Individual should be able to work under high pressure situations and a stressful atmosphere and then should remain composed.
• Comply with federal and state regulations as well as all established Bank policies and procedures.
• Other duties as assigned.

Qualifications, Education And Experience Requirements

• A self-starting individual who possesses the following skills: High School Diploma or G.E.D. and at least six (6) months prior experience in the retail industry.
• At least six (6) months of cash handling experience
• Strong customer relations and interpersonal skills are essential.
• Skills should include typing, PC, 10-key calculator, and ability to handle large quantities of currency.
• Good problem-solving skills and solid decision making, effective communication, prioritization and organization of work activities.
• Mental concentration is necessary for handling frequent interruptions and working in a fast-paced environment.
• Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 25 pounds.
• Must be able to work flexible hours as scheduled Monday through Saturday.
• Must be able to be physically present in the Bank to perform job duties.
• Texas Regional Bank is an Equal Opportunity Employer.